Absolute Security & Protective Services is a locally owned and operated, family-oriented company, based out of West Michigan. It is our belief that by devoting and focusing "at home" we can yield a superior service; quality-over-quantity. Remaining local provides us direct access to staff and you direct access to us allow us to maintain superior quality and standards together.
A large portion of our customer service derives from making ourselves available to you. By providing an open line of communication we are applying the most effective tool to ensure long-term continued success together.
A large portion of our customer service derives from making ourselves available to you. By providing an open line of communication we are applying the most effective tool to ensure long-term continued success together.
Services
With a professional, marked and fully equipped patrol vehicle everyone will know that you take security and safety seriously. Our patrol vehicles along with our highly trained officers work hand-in-hand with each other keeping court admissible reports along with patrol vehicles dash mounted cameras.
Absolute Security's foot patrols are a great option for some clients with a single building facility or smaller area. Foot patrol officers are optimal for standing post at gates or front desks to verify and check guests in and out of a facility. Officers are also utilized to monitor CCTV and address issues as they may arise.
Reviews (10)
Reilley Warner
Jun 28, 2022
Alison Davis
Jun 14, 2022
These scam artists still have yet to return my $100 deposit after it being more than a MONTH since I've returned the barnacle. This is outrageous and honestly brings me to consider legal action for a lawsuit. I do not take kindly to their call center repeatedly either ignoring my issue or entirely dismissing it to their email, the same email they never respond to.
And when they do respond, they still state it's not their problem. It's clearly written that the deposit is to take up to 3 business days to receive it back. so where is IT? I followed your rules and yet you still cannot provide on your own policy, an absolute joke. You should all be ashamed of the horrendous work you do, and I will not accept your lies anymore.
I urge everyone else running into this same exact problem to pursue similar action. As these criminals won't learn until their "company" is dissolved. EDIT: They have recently, and finally, returned my money. Which I'm very grateful for! However, the way it was handled, until the very end of the matter, is just unacceptable business practice. Revaluation and change should be this company's #1 priority it seems.
And when they do respond, they still state it's not their problem. It's clearly written that the deposit is to take up to 3 business days to receive it back. so where is IT? I followed your rules and yet you still cannot provide on your own policy, an absolute joke. You should all be ashamed of the horrendous work you do, and I will not accept your lies anymore.
I urge everyone else running into this same exact problem to pursue similar action. As these criminals won't learn until their "company" is dissolved. EDIT: They have recently, and finally, returned my money. Which I'm very grateful for! However, the way it was handled, until the very end of the matter, is just unacceptable business practice. Revaluation and change should be this company's #1 priority it seems.
Anomyous Tomato
Apr 14, 2022
FliCity Dimples
Feb 06, 2022
Matteo Collins
Dec 08, 2021
Edit: Have just been barnacled at 48 West guest parking lot with a guest pass, will update if they acknowledge the appeal. Solid 0, nothing but cash grabbing from young adults. They protect nothing, they help nobody, break a victimless rule (or sometimes don't even break any rules) you pay up. Considering I have to give one star, I'll give it that they do a fantastic job at making the quality of living in a complex they're contracted by go down, in places that would otherwise be very fun to live in. Hopefully new agencies take over their contracts, such as anyone who provides security, assists residents, and enforces or does anything in the interests of those residents involved. Having the boys over to listen to some tunes? Gonna cost you.
Someone parks in your parking spot that you pay for? They aren't on duty suddenly. You park in nobodies spot? Barnacle! You park in a guest lot? Barnacle! Park in a general parking spot when your reserved spot that you pay monthly for gets stolen? BARNACLE! Follow the instructions when you return the barnacle after it's paid for? They'll get theirs, they'll claim it's damaged and keep the $100 security deposit.
Why secure a premise when you can jack a 20 year old's tuition money, anyway? Wolves gotta prey on the sheep somehow, it's a shame the sheepdogs who are supposed to protect prey on the flock as well.
Someone parks in your parking spot that you pay for? They aren't on duty suddenly. You park in nobodies spot? Barnacle! You park in a guest lot? Barnacle! Park in a general parking spot when your reserved spot that you pay monthly for gets stolen? BARNACLE! Follow the instructions when you return the barnacle after it's paid for? They'll get theirs, they'll claim it's damaged and keep the $100 security deposit.
Why secure a premise when you can jack a 20 year old's tuition money, anyway? Wolves gotta prey on the sheep somehow, it's a shame the sheepdogs who are supposed to protect prey on the flock as well.
Karen Kilmer
Nov 14, 2021
Security gets a bad rap. Unfortunately they are in the business of enforcing rules of their clients. They are professional and care about their job. They are not well liked by our student residents but as a professional who hires them out, I have nothing but positive things. Finding a security company that accepts feedback and makes adjustments as needed and takes on additional responsibilities without complaint speaks volumes.
They communicate and stop in the office routinely to make sure things are being addressed. For any potential client looking to hire a security firm. look no further. Absolute Security is your answer.
They communicate and stop in the office routinely to make sure things are being addressed. For any potential client looking to hire a security firm. look no further. Absolute Security is your answer.
Tod Landis
Nov 13, 2021
So. the scam is to charge ransom money to recover your own vehicle, even from a parking lot that you are renting from. When you have your apartment number written on your parking permit, zero attempts are made to contact you to state that there is a different lot for guest parking. Basically, if you rent at this complex, you are not allowed to have any visitors park anywhere near your apartment without risking this "Security Company" from placing a Barnacle on their vehicle, no matter how disabled the visitor may be.
Emma Hill
Nov 07, 2021
Literally the most condescending workers I have ever dealt with. After simply returning the device I was told I wouldn't be getting my deposit back because I damaged the barnacle. Literally the biggest load of garbage. Why they are constantly employed to enforce parking in Allendale I'll never know.
Kenna
Oct 27, 2021
I have called absolute multiple times for multiple issues, talked to someone about it, and absolute never showed up. they tried to boot my roommate multiple times who HAD a parking pass, just because they did not like him. had an "incident" at my apartment a few weeks ago involving absolute, and they were extremely unprofessional, childish, and even lied to us. would not let us talk to a manager. we have tried to contact them countless times to resolve the issue (as we were given a $1300 fine), but they will not respond. the only time i've ever seen them genuinely care about something was when they pulled over to my apartment because i was hitting my birthday pinata (must've been "loud"). they only do their jobs when they're bored, and they still do it poorly. especially because crime is getting bad in allendale, i genuinely feel afraid to live here. when i get into another dangerous situation, i will always call the cops before i call absolute.
Freddie Grove
Oct 19, 2021
Absolute Security is the biggest scam I've ever seen. $60 last year for a car being booted. $160 this year with a whole entire windshield lock. Anybody you talk to on the telephone acts like a complete robot and only wants your money. It's like they are given a paper with 10 things to say and they are not allowed to say anything else. The owner of this must be really ashamed he wasn't smart enough to run any other business and all he can do is scam college kids. Hopefully the Lodge at Allendale can come back to reality and realize you can not have only 20 guest parking spots in a 500+ apartment facility.
I know you guys are intelligent, and whoever runs this business is raking in cash. It's beyond pathetic this is how you have to do it. Fix the system and be good human beings. P.S. - I hope you all step on a lego
I know you guys are intelligent, and whoever runs this business is raking in cash. It's beyond pathetic this is how you have to do it. Fix the system and be good human beings. P.S. - I hope you all step on a lego