Defender Security Services, Inc. began operations in 1988 and continues to provide our satisfied clientele with Professional Security Guard, Investigative, and Security Consultation services. As a valued Client of Defender Security Services, Inc. you will experience outstanding Security Services from our Security Professionals who will personally meet with you to always insure all your security needs are met and continually maintained.
Defender Security is owned and operated by dedicated retired Professional Law Enforcement Officers and Board Certified Protection Professionals who will always strive to create solutions that raise your security standards while keeping the cost efficiency and overall effectiveness of your security program.
Defender Security is owned and operated by dedicated retired Professional Law Enforcement Officers and Board Certified Protection Professionals who will always strive to create solutions that raise your security standards while keeping the cost efficiency and overall effectiveness of your security program.
Services
Defender Security's Operating Philosophy is Simple: Implement quality control through proper employee selection, training, & supervision. Be the industry leader by providing Senior Management Oversight and Senior Management Response. Always repair elements of a program that are not providing optimal service and protection.
Defender has been featured in several trade publications as a recognized expert and innovator in the security field. Knowing as much as possible about how criminals think and act will lead to better security for your wealthy clients. Common approaches taken by private security professionals to help wealthy individuals and families protect human and capital assets.
All of our armed officers are recently retired or are active police professionals. They come with years of experience and extensive training by way of the various city, state or federal agencies where they are or were previously employed. This affords Defender Security the capacity to serve our clients with the most highly trained and skilled armed security professionals you deserve in order to accommodate your unique security needs.
Defender Security maintains our skilled and dedicated 24/7 Dispatch - Field Management Services to provide you with continuous round the clock supervision and operations management. By investing in these management services Defender Security can have the confidence in being able to provide you with excellent service any time of the day or night.
Reviews (10)
DeAndre Jiggetts
Dec 07, 2021
Saad Ismail
May 19, 2021
I was told whenever you want can go to store for 10 or 15 minutes so I went and got fired. not even let me take my stuff and when other day I called for my stuff no one pick phone so i went on site and picked by asking current employee but luckily I already read bad reviews and knew how company fire peoples so I had back up you should also if work for them. dont expect single hour of over time there are no paid vocation and union is there which is also useless dont help you so if someone want to waste time with maximum low wage come around and be a part of it.
Eddy Gomez
Apr 26, 2021
This security company should have a real union support system with benefits and pension plan and you can't really live off minimum wage and I should think in this time of crisis/pandemic, this security company should start there staff at $20 and up do to the virus and putting their life on the line and have a real union like 32BJ that always supports their union workers and give pay raises every year. This union provides no support and can't be reached.
Christopher Minott
Apr 25, 2021
Worked there for less than 2 weeks, they placed me at a site 2 hours from my home and wouldn't accommodate when I asked to be relocated, the clients would verbally abuse and try to fight security and the company did nothing. The supervisor attempted to fight me over uniform and they rush your lunch break. Not worth the minimum wage
Azzure
Nov 09, 2020
Dee Dee
Oct 10, 2020
The customer service is horrible. The representatives are rude and could care less about you. They have you because of the contract you signed. I wish I had never got this ADT security system . DO NOT sign on with them do yourself a favor and go with someone else not worth the headache! I would give ZERO stars but that is not an option. STAY FAR AWAY!
T. Green
Jun 17, 2020
Defender Security Services, Inc. is by far the worst company I have ever had the displeasure of dealing with. ADT contracts Defender Security Services to do their installs their alarms in the area in which I live. Since install I have had nothing but problem after problem with my doorbell camera, it would go offline constantly, or I would often get a critical battery error message even after the replaced the doorbell camera three times, the same message over and over.
When you call customer service it was the worst experiences in most instances each time I called. Horrible and I do me horrible service. They would tell you conflicting information, I was hung up on many occasions, transferred from one dept to another and was told a lot of erroneous information. No one ever follows thru on anything that they say they will do which ends up in call after call saying the same thing to a different rep each time I called.
Then they tell you well you can't cancel your service you only had three days, they never tell you about by law you have 30 days, they keep giving you the run around and before you know it, 30 days have passed. I have only had the system for a little over 60 days. ADT should rethink about giving this vendor business because they aren't representing ADT well at all.
When you call customer service it was the worst experiences in most instances each time I called. Horrible and I do me horrible service. They would tell you conflicting information, I was hung up on many occasions, transferred from one dept to another and was told a lot of erroneous information. No one ever follows thru on anything that they say they will do which ends up in call after call saying the same thing to a different rep each time I called.
Then they tell you well you can't cancel your service you only had three days, they never tell you about by law you have 30 days, they keep giving you the run around and before you know it, 30 days have passed. I have only had the system for a little over 60 days. ADT should rethink about giving this vendor business because they aren't representing ADT well at all.
Agustin Morales
Aug 24, 2019
It is a bad company, my wife works for them for several years and from night to day they took her without any reason from her permanent position and they lowered her hours; only works when they call to cover someone and my wife pays a supposed union that does not see their support and more when it is a union of former policemen. This has been going on for 2 months.
Tyre Lee
Jan 20, 2019
Can't say enough about how satisfying it is to work for Defender Securty Services. Professional friendly staff and competent supervisors and field managers follow state mandated guidelines for security work. Good clean new uniforms. On time pay. Proper training and testing. Everything is dine right with these folks. If you like working security you will love working for Defender.
Gabriel A.
Feb 10, 2014
Defender security services inc. a "security company" that has no respect to labor laws, I do not know how they get away from justice SO MUCH. I worked for these "company" for 2 years and I and noticed my schedule being manipulated many times in order to deny me over time even to the point of me being pulled out of a post after only 4 hours into a 8 hours assignment, I guess management realized overtime was coming to me in the middle of the day and decided to pull me out of schedule with no excuses just send me home for the rest of the day. HAHAHA I must laugh. Supervisors will call you anytime time of the day or night as they wish and if you are unable to comply with the assignment they went they will simply hang up on your face in the most unprofessional manner as possible.
Oh and I received a late pay check on thanksgiving week in 2012 plus NO DIRECT DEPOSIT you will have to travel to the end of queens in order to collect your check. The type of company that wants slaves and not workers clearly a company that takes advantage of the large number of unemployed people in the city right now, I hope this company goes out of business someday soon they don't deserve to say they are an New York company.
Oh and I received a late pay check on thanksgiving week in 2012 plus NO DIRECT DEPOSIT you will have to travel to the end of queens in order to collect your check. The type of company that wants slaves and not workers clearly a company that takes advantage of the large number of unemployed people in the city right now, I hope this company goes out of business someday soon they don't deserve to say they are an New York company.
