Smart Security Camera

Store isn't where it says it is on Google no one answers phone

As a physician, I am hesitant to write a bad review because I try to give everyone a chance to do their best. This company, however, clearly doesn't even try. My installation from a year ago only functioned for a month, then it went down. Remote access is unavailable. Recurrent attempts to contact the company and the owner go unreturned. A scheduled service call several weeks ago resulted in the owner and the tech leaving with the problem only partially addressed. There was no followup. As of this date, I still cannot access my DVR on my computer or iPhone. Please note that all the positive reviews are from over 2 or 3 years ago.

I hired Smart Security to install a system in our business in early 2017. William the person I was dealing with was great! He went out of his way to help us come up with a cost effective system ingratiating what we had already at our facility, unlike the competitors they just instead we need everything new. Once the system was installed we had a few issues and William personally came out to resolve them right away.

We have had a couple of other issues later in the year after a storm that were not related or due to an issue with the system William provided but actually part of our old equipment and again William was there to help with no questions or excuses. Hard to find a company and a person in a company that is truly dedicated to customer service.,

I have used Smart Security Camera for my security system at my house and i was very happy with the quality of the work performed as well as knowledge and support quality. The technician have done a neat job and sale associate responded to all my questions and request in a timely matter. I had changed my phone recently and Smart Security Camera came promptly at no charge to set the remote access on my new device. I would strongly recommend this company for all your surveillance needs. Thanks again to the team for providing excellent service!

A great company to do business with. I got a few quotes from other companies (a total of 4) and this company was the one I felt would do the best job. Great communication, gave all of the info on the products that would be used. Installation was professional. One camera was defective (didn't work at night time), and it was replaced very quickly. Warranty is great and customer service was top notch. Highly recommended.

I can't say enough about Ilan, and the crew at Smart Security Camera. These guys are not only amazing technicians but completely understand the importance of customer service. The guys kept me completely in the loop, explained every step of the process and made sure that our satisfaction was paramount. They are true professionals! If these guys decided to expand their business to any other service or good, they would be the first call I made.

I have been working with the crew from Smart Security for a couple years now and could not be more satisfied with their service and diligent work ethic. I mange two condominiums in South Florida where Security is a top priority. Working with Smart gives my residents a heightened piece of mind, with their innovative platforms and constant competitive advice. I look forward to my continuing work relationship with them, as well as other endeavors that will surely arise.

This is the most reliable and honest company around we use them for our HOA at Woodland Place. the estimate and the finished work was the exact same price no hidden charges. William work closely with me on getting the permits and inspections. he walked me through setting it up on my home computer so I can monitor. We passed inspection on the first go round which is a little unusual in our area. no problems with pricing no problems with install no problems with the equipment no problems with permits. Perfect from start to finish

So happy with this company. Great customer service, They even came out on a holiday to help us. I would recommend this company to my family and friends. Ask for William, He treats us very well.

Smart Security recently installed security cameras for my residence. Very pleased with the salesman William. He came out looked at my house and discussed all the different options. He answered all my questions. I had a Iot of questions and a few special requests, he was great answered all questions and concerns and helped with my special requests.

Even after installation I had some questions, which he quickly returned my call and answered. I had contacted 4 companies for estimates, 2 just gave me price over phone. Didn't come out to house or offer different options. One other did come to house and told me what he would do for me and price. Didn't walk around house and discuss options. Needless to say I went with Smart Security, because of William not because of price. I have already recommended them to my current alarm company(they don't install cameras) Again very pleased with William, Samantha and Issac

I own an operate a 32 year business in Fort Lauderdale, that sells "high end" jewelry and watches. I got 3 quotes and interviewed all the security companies, including "Smart Security Camera" (the smaller company by the way). William from Smart Security, was very, very professional, and extremely knowledgeable. He explained all my options at length and the differences in quality to price.

He also set me up with my Iphone app, to see my cameras from my Iphone at anytime, anywhere in the world. This was done at NO EXTRA CHARGE, and monitoring is free. All the other companies (ADT, etc) wanted to hook me into a LONG TERM monthly contract, plus they wanted much more money for similar equipment and installation. These people were a dream to work with, and my installation became more problematic and time consuming, and he didn't pull out the "overage time" clause that most of these other companies do.

If I could give him 6 stars I would. HIGHLY RECOMMEND. The Big Guys don't have nothing on this guy except they are overpriced compared to Smart Security Camera, and honestly not as professional, as it appeared they wanted what was better for them ($$$) than for my "wanted needs".

The owner of the company personally came to inspect a job from a company I hired for my gate entrance to the townhouse community I manage. The chinese parts this other company used was faulty and were going to charge to replace it. Thankfully, Smart came and replaced the chinese products with the brands they use (free installation to earn my business) and everything works fine since 7/2013.

Thanks Will and Ilan of Smart Security Camera! I reccomend Smart for: Security Cameras Gate and keypad entry systems Home automation I am next configuring my own house to be controlled on my Ipad! Technology is so exciting, thank god i have these experts to help