Freedom gun safes ensure PEACE OF MIND every time you leave home,which is more important than ever today. Are your valuables locked away safe from theft? Are your guns secured away from the hands of kids or thieves in a gun safe? Are priceless, irreplaceable family heirlooms protected from fire and harm?
Reviews (27)
Debbie Caston
May 28, 2022
The O.
May 07, 2022
Scott Kaufman
Mar 16, 2022
Aleen Nalbandian
Mar 13, 2022
Jon Mendoza
Jan 08, 2022
Not exactly sure which location shipped my safe, but just wanted to leave a good review for the location that had the least number of reviews. Wowzers, Dean Safe shipped my safe so quick it made my head spin, and it was immaculately packaged and included a generous return policy as well. Really impressed with the service, selection, and prices on their website, absolutely world class. Would buy from here again.
A. Stydent
Dec 23, 2021
The safe was fine and the price was reasonable. However, I ordered a safe with white glove delivery service (inside the house), and after I paid for the safe and waited for 2 months to get it built, they told me that their white-glove delivery contractors were unreliable and they could only deliver it curbside. So ordering from them is fine as long as you are willing to install it yourself.
Ron Swallow
Dec 15, 2021
Josh was fantastic. He guided us thru the options available to us and helped us decide on the best safe for our needs. We wanted a safe manufactured in US and you provided us with the perfect one. Everything fits exactly the way we needed and the jewelry drawer for my wife is a bonus we were not expecting. She loves knowing everything is safe and is securely protected in its own place.
Even though the door is very heavy the installation and balance your team did makes it very easy for her to open and close. Thank you for your professionalism and quality products. Ron & Michele Swallow
Even though the door is very heavy the installation and balance your team did makes it very easy for her to open and close. Thank you for your professionalism and quality products. Ron & Michele Swallow
Thomas Houlihan
Dec 12, 2021
This is my first time writing a review. From start to finish, this was how to run a business transaction. Giovanni on the order desk was a huge help and handled a last minute order change by me like a pro. the two delivery guys were great and made sure that all my questions were answered, and they spent extra time showing me features that weren't shown in the manual. All in all, a class act. Thanks to all.
Codie Ponschke
Dec 08, 2021
David C.
Apr 15, 2021
A big "Thank You - Job Well Done" shout out to Mary, Graham and Jaime for a professional and personable experience buying and having delivered my second "Dean" safe. These are the people you want to buy your next safe from. They made it all so easy, using all their experience to help me make the right choice and deliver it to my home on time. Mary and Graham kept me informed along the way and as you can tell I couldn't be happier. I wish all businesses were like this one. Tusen Tak!
Marie Masters
Jan 09, 2021
Delivery was very simple. Got a call about 45 ahead of the delivery to give me heads up. Making the purchase over the phone was equally simple. All sales associates are very knowledgeable of the products and helpful. Will definitely be back if I need additional safes in the future. Highly recommend!
Mike H.
Sep 18, 2020
Patrick and Ryan both helped me through the decision process and the actual purchasing, upgrading and shipping of my safe and I must say that they were both exemplary and highly professional while also being very down to earth and easy to communicate with. I had a very positive buying experience and would not think of going anywhere else to purchase another safe. Thanks guys!
Lauren K.
Jul 21, 2020
A friend of mine referred me to Dean Safe. I didn't really know what I was looking for and they were awesome. Pat walked me through many different kinds of safes. He helped me to think through scenarios in order to pick out exactly what I needed. He probably spent two hours with me. That week, two really nice guys delivered my safe and bolted it into the ground.
I felt very safe with them in my home and they were super helpful in setting it up. When I was setting up my second safe, I had issues. I tried to call the safe company, but due to the virus, they were not taking calls. Pat got right on it and my issues got resolved. Thank you Pat for being so kind and patient with me. You went above and beyond and that is why I am writing this review. I highly recommend them and ask for Pat when you go. He is awesome!
I felt very safe with them in my home and they were super helpful in setting it up. When I was setting up my second safe, I had issues. I tried to call the safe company, but due to the virus, they were not taking calls. Pat got right on it and my issues got resolved. Thank you Pat for being so kind and patient with me. You went above and beyond and that is why I am writing this review. I highly recommend them and ask for Pat when you go. He is awesome!
Mikael Oganesyan
Jan 03, 2020
R. S.
Nov 30, 2019
I don't really put too many reviews but I have to say that Mary from Dean Safe in Simi Valley has an awesome customer service. She is very pleasant to talk to and very knowledgeable. You can actually feel that she is just not there to make a sale but to actually help and educate you based on your safe needs. I highly recommend ordering from dean safe for their quality safes and helpful staff. Im very excited for my new safe and will update my review based on my experience with their delivery service. Thanks again Mary!
Joe S.
Oct 12, 2019
I recently bought a safe and had it delivered and installed. The pricing was better than other places that I looked at online. The two different ladies that I spoke to in the office were very helpful. But the delivery service was STELLAR. Tanner & Sean were quick, efficient and still very friendly. I recommend anyone who buys a safe to have it delivered and installed by professionals.
Mike C.
Sep 23, 2019
Mary Simpson at Dean Safe in Simi Valley with extremely knowledgeable and explain pros and cons of different safe options. Customer service was excellent. Walked in not knowing exactly what I needed, she assisted me in choosing the right safe for my needs. Great prices and excellent quality inventory to choose from. If you want a good quality safe at great prices, I strongly recommend stopping by.
Steve S.
Apr 17, 2019
Purchased a gun safe with expert guidance and spot on recommendations from Mary. The delivery was on time and the safe was placed exactly where I wanted it. After 2 months I had a minor issue with the electric lock that was resolved the same day over the phone. Every aspect of this transaction was as good as it gets. Great employees make a great company.
Jill F.
Sep 25, 2018
Paul and Kit delivered and set our safe, no problems! They were so fast at their jobs, I nearly didn't make it home in time. I am more than satisfied with the safe, but the customer service we received by the ladies at the Ventura County Fair and Paul and Kit were top notch. I will defiantly recommend Dean Safes.
Robert C.
Sep 25, 2018
I would highly recommend for everyone in the market for a safe to go see Susan at the Simi Valley location she is an amazing and knowledgeable person. I would also like to shout KIT AND PAUL they were the ones whom done the delivery's day installation of the safe. The completed the install very quick and professionally. The communication was very good as well the delivery-time was changed but the made sure it was ok before just showing up. I would highly recommend this shop for anyone and will definitely be a returning customer to buy another safe.
Randy M.
Aug 10, 2018
I purchased a safe months ago from Dean's Safes and received excellent customer service inside the store and the install crew was professional and did great work. I called this week to have the safe moved and I only had a window of a few days to complete the job. Dean's Safes was able to schedule the job within 2 days and gave me an install time from 9am to 12pm.
The install crew arrived before 10am and did exceptional work! The guys were professional, polite and made sure I was completely satisfied with their work. If you are in the market for a safe I absolutely recommend Dean's Safes and have them install it for you also! Thanks Dean's.
The install crew arrived before 10am and did exceptional work! The guys were professional, polite and made sure I was completely satisfied with their work. If you are in the market for a safe I absolutely recommend Dean's Safes and have them install it for you also! Thanks Dean's.
Steve S.
Mar 27, 2018
We looked for safes at big box and home improvement stores before going to Dean Safe. So glad we did that because their knowledge is exceptional and their products speak for themselves. Susan and Mary were both exceedingly helpful and communicative. There delivery personnel were very good and quite careful not to damage our walls, floors or doorways. We could not be happier.
Gregory M.
Mar 02, 2018
Robert G.
Dec 23, 2017
Very helpful, will use again on my next safe purchase. I saw their displays at the Ventura gun show and chose a safe, later I saw something else I liked more. Susan was able to accommodate my change request and once the safe arrived from Hollan they delivered it and all is well. Very happy with my purchase and with the service!
James D.
Dec 23, 2017
Shrewd Shopper I.
May 06, 2017
Liberty Safe Company recommended this dealer and said it was one of their best dealers in the country. I visited with Mary and found her extremely knowledgeable, friendly, customer-focused and able to handle a multitude of things at the same time. answering ringing phones, customers in the store and my questions. Highly impressed with Mary and Dean Safe!
Richard C.
Oct 31, 2015