For over 30 years, APS has been providing the Greater New Orleans area, North Shore, and Mississippi Gulf Coast with the finest alarm and fire protection services. We have expanded to offer the latest in audio/video services with our specialized division of Audio Professional Services. Alarm Protection Services and Audio Professional Services are known collectively as APS. Our systems designers, installers, service technicians, and central station operators have ongoing factory training on new products and technology.
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The world is a dangerous place, and the New Orleans area is no exception, and it's only getting worse. Every day, there are new reports of break-ins, thefts, and home invasions. Our experts will work with you to design a custom security system that fits your needs and budget. We offer 24/7 alarm monitoring, smart switches, outdoor wireless security cameras, and more. Trust us to keep your family safe. Security by APS can provide you with the best alarm protection services to keep your loved ones safe.
Our security systems are designed to help you rest easy, knowing that your business is safe and secure - even when you're not there. With our mobile app, you can have access to facility operations from anywhere in the world. Employees are overworked and spread thin, current systems are outdated and inefficient, and high crime rates are costing businesses billions of dollars each year. Not only do these security problems create an unsafe environment for employees and customers, but they can also be very costly.
Want a better way to manage your security? APS can help. We offer interactive security systems, equipped with home security cameras, intelligent technology, and remote access. Discover what we can do for your security needs today in New Orleans, LA. Instead of a passive security system that only records and doesn't alert you to potential dangers, APS's interactive security system is an active, intelligent, and user-friendly system that puts the control back in your hands.24/7 video monitoring: Our in-house monitoring station is always watching over your property and can provide prompt emergency help if necessary.
Video cameras that coordinate with your security system? That's smart. Get an automatic video clip when someone disarms the security system, unlocks the front door or sets off the alarm. How was the lunch hour rush today? Are there many patients in the waiting room? Are customers showing up for the big sale?
Reviews (13)
Amanda Pruitt
Mar 25, 2022
Big M.
Oct 27, 2021
No not, I repeat DO NOT use this company! Ive had them 4 years now. And the only reason I have them in the first place is because it came with the house I bought. Over the years we keep having issues. We have had sensors just stop connecting to the panel. Because they were too far away. What? They wanted to charge us to come out and fix these things and I was like "oh no! Y'all installed it this way.
The window didn't grow feet and move locations!" Just last night and this morning I got a call from a number I didn't know so I didn't answer. No voicemail was left either time. I called it back this morning and it was APS! They have never not left a message when they called. It was explained to me that my number was listed in the wrong field in the database. 4 years it has been there!
A year ago we had to pay $50 to upgrade our panel. The guy came to do it and fried the panel so he had to get us an new one. Then the company sent us a bill for the panel their technician broke! It's since been fixed but that should have never happened. They are all very polite over there but stupid stuff, that shouldn't happen, keeps happening over the years. DO NOT USE THEM!
The window didn't grow feet and move locations!" Just last night and this morning I got a call from a number I didn't know so I didn't answer. No voicemail was left either time. I called it back this morning and it was APS! They have never not left a message when they called. It was explained to me that my number was listed in the wrong field in the database. 4 years it has been there!
A year ago we had to pay $50 to upgrade our panel. The guy came to do it and fried the panel so he had to get us an new one. Then the company sent us a bill for the panel their technician broke! It's since been fixed but that should have never happened. They are all very polite over there but stupid stuff, that shouldn't happen, keeps happening over the years. DO NOT USE THEM!
Toni Romano
Apr 06, 2021
APS is a top-notch security Production service I have never been disappointed in all the years of having it. We had cameras installed not too long ago and enjoy the security of that but just recently had a horrible experience with leaving U-verse AT&T service and going back with Cox Communications. But in the transition of companies to Cox Communication my security cameras were disconnected and very hard to find where the problem was, that they AT&T, so politely just disconnected and made my security unavailable!
Anyway APS came out expeditiously and on time with a wonderful crew mr. Josh mr. Blake and mr. Ray worked diligently getting me back on track in made the experience not only professional but fun. They are an A Team and made the whole process a pleasure. Thank you APS.
Anyway APS came out expeditiously and on time with a wonderful crew mr. Josh mr. Blake and mr. Ray worked diligently getting me back on track in made the experience not only professional but fun. They are an A Team and made the whole process a pleasure. Thank you APS.
Betzi Norton
Apr 06, 2021
APS did a fabulous job of helping me install an alarm system after my home was broken into. I was particularly impressed with how helpful and friendly the entire team was and that they prioritized my install and got everything done in 3 days! Thus far, the system is working great, is easy to use, and our home feels more safe and secure.
Katie Smith
Mar 24, 2021
Paul Mazant Ii
Dec 28, 2020
I had a very enjoying experience with my Technician Barry, and a wonderful customer service experience with Victor. These guys make sure they put the customer first when it comes to their products and services. We were going out of town and they made sure our alarm services were working correctly prior to us (my family) leaving for the weekend. Thanks APS for the wonderful experience.
Robert Boyce
Dec 12, 2020
Be aware of the contract! APS did my alarm system over 10 years ago. Last year I contacted them because my alarm monitoring was not working as their system only works with analog phones and the phone company switched my phones to digital. They wanted $200 to make my alarm system compatible with digital phones. I ended up going to another company that upgraded my entire alarm system.
I cancelled APS service in January of 2020 but evidently the 10 year old contract auto renews for a year at a time so I had to pay them for 11 months of monitoring service I will not use. I talked to the general manager and he refused to budge. I even use them for my company alarm system, but now I will be cancelling that as well. The general manager did not seem to care at all about the 10 years of business I gave them both at my residence and company and was more concerned about collecting $160.
I cancelled APS service in January of 2020 but evidently the 10 year old contract auto renews for a year at a time so I had to pay them for 11 months of monitoring service I will not use. I talked to the general manager and he refused to budge. I even use them for my company alarm system, but now I will be cancelling that as well. The general manager did not seem to care at all about the 10 years of business I gave them both at my residence and company and was more concerned about collecting $160.
The Bead Shop
Nov 09, 2020
We have used APS for our extensive store surveillance as well as our alarm monitoring service for years. My rep, Charlie, has fair pricing and the best service! The security installation team, led by Chad is kind and trustworthy. I love that he explains everything he is doing on the job and explains technical information to me in an easy manner. I have trusted this company with my security/surveillance at my business as well as my home. I love using a LOCALLY owned company instead of these places that have a 1800 number. when you call APS you get a PERSON!
Kay Musso
Oct 30, 2019
APS got me out of a serious pickle, pronto! With renovations underway, I needed my key pad moved, NOW! With extremely short notice, APS found a way to send someone out immediately, allowing my crew to continue working with no down time. I so appreciate how they understood my situation and cared, as if the problem was theirs, not mine. Excellent customer focus and prompt problem-solving! Friendly, personable, and professional!
Elizabeth L.
Aug 14, 2019
The entire staff at APS is remarkable. I opened a small business, and got several quotes. Charlie, the sales guy, is very professional, incredibly prompt and accessible. Also, he helped me solve what would have been an unrelated, but very expensive problem, that I didn't even know I had! The installation crew was the same; professional, helpful and very knowledgeable.
They helped me solve my internet issues, which obviously, is not part of their job. Based on my experience, I am switching my existing business to APS as well. I wouldn't have thought I'd be this enthusiastic about a security system ever, but, APS definitely listens to their clients' needs.
They helped me solve my internet issues, which obviously, is not part of their job. Based on my experience, I am switching my existing business to APS as well. I wouldn't have thought I'd be this enthusiastic about a security system ever, but, APS definitely listens to their clients' needs.
Christine Bourgeois
Jun 24, 2019
Neal Cohen
Jun 17, 2019
We've had our APS cameras for over 2 years now. While the sales and installation process was smooth, since having the cameras, anytime the phone-based app stops working (meaning we're unable to view the cameras), there's a $115 charge for someone from APS to fix it.and every time we call, APS blames the issue on Honeywell. That's not exactly the type of follow-up you want from a company you spent thousands to install cameras and have to pay so much to update issues on their end.
Wayne B.
Jan 07, 2018