Our customers are our family and we strive to provide every single one of them with the highest quality of service and equipment available. Although we are locally owned and operated, we are able to provide the most current information and new cutting edge technology in the industry. Our prices and customer service rivals that of any of the "big named" security companies in the market today.Our security and automation equipment are manufactured by the top names in the industry and our nationally rated UL listed monitoring station is based and operated within the United States.
Services
Need an alarm system or tired of paying to much for your existing system? Let Indiana Alarm design a custom system that saves you money and provides you peace of mind. With the right devices, proper integration and a UL Listed, 5 Diamond central station, you can feel comfortable knowing that your home is secured.
At Indiana Alarm, we understand the complexity of choosing a camera system that will meet your needs. Designing a camera system for your home is much more labor intensive and detail oriented than people realize. Choosing the best camera with the right lens and the best location is what we do. Let Indiana Alarm relieve your stress and design a custom system for you.
Home Automation at the touch of a button. Connect your security system to all the key devices in your home such as lights, locks, thermostats, garage doors and much more. Simplify your life by using our continuously updated app. You can create simple automations such as having a porch light turned on from dusk to dawn.
Accidents happen so don't leave your loved ones at risk! Indiana Alarm's medical alert systems are easy to use and allow instant contact with EMS at the touch of a button. Our systems are designed to help seniors, or anyone with a medical condition, to stay comfortable and safe in their own home. Call us today for a FREE, no obligation consultation. Control your Locks, Lighting, Appliances, Thermostats& Much more with the touch of a button.
Reviews (12)
Justin Fisher
Jun 28, 2021
We are about a month into our service. Shalena was amazing to work with. She responded quickly and answered all of my questions. I even had an issue with the contract language that the owner addressed personally. Dustin did a great job with the installation. Overall, our service has been great and their pricing was great compared to competitors.
Helen Jackson
Jan 28, 2021
I live in a condo community and the HOA hired Indiana Alarm to install Intercoms to 24 of our buildings. I am on the HOA board and the very first interaction was very pleasant. When the secretary answered the phone she was very pleasant on the phone and she stated that someone would call me back sometime after lunch which they did. The price that was given to us was affordable.
The company scheduled a date and time to do the work and just as they promised, they were there. I remember the day Indiana Alarm came it was extremely cold and I asked the technician Dustin if he wanted a space heater on, he chuckled slightly and said that's kind of you but no thank you, we are use to the cold. The technician that did our intercoms was very professional and explained what he was going to do and then after he finished he gave me a book and key and stated if I had any questions don't hesitate to call.
I could tell he was genuine. A month later I had to program a number in the system and needed help. I called Dustin and he was able to walk me through step by step. I normally don't give feed back but this company is AMAZING!
The company scheduled a date and time to do the work and just as they promised, they were there. I remember the day Indiana Alarm came it was extremely cold and I asked the technician Dustin if he wanted a space heater on, he chuckled slightly and said that's kind of you but no thank you, we are use to the cold. The technician that did our intercoms was very professional and explained what he was going to do and then after he finished he gave me a book and key and stated if I had any questions don't hesitate to call.
I could tell he was genuine. A month later I had to program a number in the system and needed help. I called Dustin and he was able to walk me through step by step. I normally don't give feed back but this company is AMAZING!
Frank Sweeney
Jan 23, 2021
Great local company to work with. Josh the owner is great and very involved and Allie in the office was great at getting back to me with answers to all of my questions and scheduling. They were able to integrate my existing system and even came back to help me with an issue with my lock a week later even though it they didn't install the lock in question.
The Alarm.com app gives me all the functionality I need to control everything from my phone and reminds me to set the alarm, close an open garage door or view someone at my front door and speak to them through the camera with speaker. Was also the cheapest quote of the three I received for monitoring service! I now refer my clients to them as well. Highly recommended.
The Alarm.com app gives me all the functionality I need to control everything from my phone and reminds me to set the alarm, close an open garage door or view someone at my front door and speak to them through the camera with speaker. Was also the cheapest quote of the three I received for monitoring service! I now refer my clients to them as well. Highly recommended.
Sherry Heller
Dec 03, 2020
We recently had Dustin out to install new cameras for our office. He was very pleasant and knowledgeable. Once he got here, he got busy installing the cameras and was very efficient at doing so. When the cameras were installed, he made sure he spoke with one of our staff members and explained how the NVR and all the camera worked. We were extremely pleased with his service.
Nadia M.
Nov 21, 2020
I had an appointment with someone named Josh. He was recommended to me by Indiana Alarm supplier - SES security equipment. I drew 2 hours to this Indiana Alarm office in the traffic, while Josh never showed up. He even did not bother to sent an appointment cancellation to me or respond to my text messages when i arrived for our meeting and he was not there.
I called the on the emergency phone number listed at their (Indiana Alarm) website and someone told me that he will look for Josh and call me back. He never did it either. Unreliable and irresponsible people work there.
I called the on the emergency phone number listed at their (Indiana Alarm) website and someone told me that he will look for Josh and call me back. He never did it either. Unreliable and irresponsible people work there.
Dan Brassard
Nov 19, 2020
I'm satisfied with the service provided by Indiana Alarm. They were able to convert an existing system all at the price that was quoted by Josh and Shalena. Austin performed the installation which required 2 trips. He communicated effectively with both myself and my spouse and when we had questions regarding the service or the app, there were always personnel available to assist us.
We've now been customers for 4 months and have no complaints whatsoever. We're happy. My only suggestion: the Indiana Alarm signs are Black/White. I think they could be more visible with other color schemes that would support the purpose of the signage.
We've now been customers for 4 months and have no complaints whatsoever. We're happy. My only suggestion: the Indiana Alarm signs are Black/White. I think they could be more visible with other color schemes that would support the purpose of the signage.
Fred Kintzel
Nov 18, 2020
Tyler Flaningham
Dec 08, 2019
Not a good experience overall. I contacted the owner Josh who has always been pleasant. I already have an alarm system, but am looking for a new dealer to monitor my system. On August 9th, he sent Dustin for an initial consultation. I told him I have 15 cameras and am considering adding one more, so he absolutely knew how many cameras we have. He was decent, but succinctly stated that the overall monthly charge would be $28 for video/app monitoring, and $33/month if I wanted fire/police capabilities added.
He told my wife and me that while the three of us were standing on the front porch. Dustin said that the owner Josh would contact me early the next week via email to discuss becoming a customer. Well I still hadn't heard anything from anyone at their company today, so I called them. I spoke to Josh who told me verbally (and emailed me as well) that the price would now be $56 due to the amount of cameras that I have.
Talk about deceptive practices and leading a customer on. I could have used this gap in time to have gotten other quotes, since I felt like their verbal quote initially was reasonable. Anyway they need to educate their workers so as to not lead on customers. We definitely won't be using this company.
He told my wife and me that while the three of us were standing on the front porch. Dustin said that the owner Josh would contact me early the next week via email to discuss becoming a customer. Well I still hadn't heard anything from anyone at their company today, so I called them. I spoke to Josh who told me verbally (and emailed me as well) that the price would now be $56 due to the amount of cameras that I have.
Talk about deceptive practices and leading a customer on. I could have used this gap in time to have gotten other quotes, since I felt like their verbal quote initially was reasonable. Anyway they need to educate their workers so as to not lead on customers. We definitely won't be using this company.
Scott Martin
Nov 23, 2019
Gary Sizemore
Oct 25, 2019
Indiana alarm charges a large up front fee for the system over $1,000 but reduced monthly fees, which, in a long term commitment seems like a not bad idea. Unfortunately, immediately upon installation of my system problems arose. My outdoor cameras worked intermittently at best. My door sensors all fell off and the motion sensor didn't respond about 50 percent of the time.
Though there was supposedly a warranty i was charged for service calls. After complaining to Josh he told me that if I was dissatisfied I could cancel the service forfeit my initial payment of 1,000 and get a new company. Since i had only been with them for a couple months to walk away from $ 1,000 didn't seem in my best interest so I stayed. Within the next months my alarm began going off w/o provocation usually around 3.30 am resulting in alarm fees w the city.
The outside camera went totally offline and my main motion sensor became so erratic that i just kept the alarm off most of the time When i called to have someone come out to take a look and complained they canceled my service. Granted, probably the best outcome for me as i am going back to guardian alarm with whom I had a prior commitment of over 12 years.but a bad business practice as i am out a substantial amount of money for a year of constant harassments. I would suggest anyone thinking of dealing with this company read the contract very carefully and know you can be cancelled, left without an alarm, and your money pocketed.
Though there was supposedly a warranty i was charged for service calls. After complaining to Josh he told me that if I was dissatisfied I could cancel the service forfeit my initial payment of 1,000 and get a new company. Since i had only been with them for a couple months to walk away from $ 1,000 didn't seem in my best interest so I stayed. Within the next months my alarm began going off w/o provocation usually around 3.30 am resulting in alarm fees w the city.
The outside camera went totally offline and my main motion sensor became so erratic that i just kept the alarm off most of the time When i called to have someone come out to take a look and complained they canceled my service. Granted, probably the best outcome for me as i am going back to guardian alarm with whom I had a prior commitment of over 12 years.but a bad business practice as i am out a substantial amount of money for a year of constant harassments. I would suggest anyone thinking of dealing with this company read the contract very carefully and know you can be cancelled, left without an alarm, and your money pocketed.
Sara Lyons
Apr 13, 2019
I have used Indiana Alarm years ago and had a good experience. When I called them to repair my system this time around it was a very different experience. The service technician was very polite and kind. He was unable to fix my system and informed me that he was newer to the company and wanted to get the opinion of the company owner, Josh, on how to proceed.
I gave the technician my contact information and he told me they would be in contact with options. I never heard from anyone. I did however receive an invoice for almost $100 10 days later! Imagine my surprise! I called and left a voicemail with questioning what I was being billed for. The very next day I received a proposal from Josh Bell for an entirely new system totaling $1,726.35!
I have still not been contacted about why or what this proposal entails. Maybe this proposal is supposed to make the $100 invoice more palatable? Beware - they are slow to service and quick to invoice.
I gave the technician my contact information and he told me they would be in contact with options. I never heard from anyone. I did however receive an invoice for almost $100 10 days later! Imagine my surprise! I called and left a voicemail with questioning what I was being billed for. The very next day I received a proposal from Josh Bell for an entirely new system totaling $1,726.35!
I have still not been contacted about why or what this proposal entails. Maybe this proposal is supposed to make the $100 invoice more palatable? Beware - they are slow to service and quick to invoice.
Weldstar Co
Dec 23, 2016
