Santee Security

We have been with Gilmore Security for many years. They always come quickly for service and do top notch work. Their staff are always polite and very helpful.

I cannot say enough good things about Gillmore Security. Highly professional, courteous technicians and their responsiveness when I accidently set off the alarm is amazing. Would HIGHLY recommend them to anyone looking for a security system.

Outstanding customer service. Very friendly and knowledgeable technical engineer. He made sure, everything was working properly, and took time explaining how everything works. Thank you!

The best provider for security. Local, responsive, knowledgeable and always friendly. A++

Gillmore Security is very reliable. They are quick to respond to alarms and service calls. I highly recommend them. I know they keep my home secure. mmc.

Quick and easy and technician is very knowledgeable and courteous. I have been a customer for 13 years. Thanks, keep up the good work.

Critical: Responsiveness I had an issue with my bill. I sent an email about resolving the issue since I have been a long time customer +10 years. I have NO response from Gillmore. The customer service is poor considering I am a long standing customer. It's too bad that they don't take the time to respond to emails.

Good process all the way through from sales to installation. Wouldn't have written a review about that, but my main system stopped working a few months in. Upon inspection, they determined that something caused it to stop working.maybe lightning? Not sure.but, it was going to be $800 to fix it. Didn't seem right to me and I let them know.they agreed to replace the system for no charge.don't think they could collect warranty money for doing so.

They also reached out via phone, email, and mail to let me know that they would replace it for no charge. Impressed with their response to the issue and would highly recommend.

Gilmore Security is an excellent company to do business with. They have been my provider of choice for fire protection and security for all my property for the last 26 years. I can not speak highly enough about the quality of service and product. Highly recommended.

Here is an email I sent to the COO of Gillmore: Kyle, In this day and age when people are so quick to complain (usually to get something for free), I want to take this opportunity to do the complete opposite. Last week, your technician Dave Skeenz was at my residence for routine maintenance on my system. Although a small gesture, he went above and beyond by changing a battery in a smoke detector not related to the Gillmore system in my home.

As minuscule as that sounds, that smoke detector is at the top of a vaulted ceiling - making it impossible for a vertically challenged person like myself to get to. After leaving my residence, I met Dave at our homeowner associations clubhouse where we have a card reader access system for entry to our swimming pool. One of the egress buttons had stopped working, and we were harshly warned by the health department that repairs needed to be made. Dave made those repairs, and fixed the mess the previous company made. Dave also kept me up to date as to what he was doing, called me when he was complete, and even sent me pictures of the job he did.

Even dealing with Mike Pendegrast when we originally purchased our camera and card system was delightful because he did not use scare tactics by trying to get us to buy things we did not need. It is obvious Gillmore strives for professionalism because it shows. Working as a police dispatcher for the last 29+ years, I have also observed the professionalism of the people in the monitoring center All of the above is why I will always recommend Gillmore Security to people looking for alarm systems. You may not be the cheapest, but the slogan "you get what you pay for" rings true here.