Monitored smoke and carbon monoxide detectors give you peace of mind, even when you're not home. Learn more about our medical alert and home hazard products here. Interested in home security cameras? Learn more about our indoor, outdoor, and video doorbell camera offerings to determine what's best for your home. Your products should work in perfect harmony.With the Vector Security app, you can control your entire smart home right from your mobile phone. When your smart home devices are integrated, they work in harmony to create an in-home ecosystem that enhances your comfort and convenience.
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For more than 50 years, Vector Security has been a premier provider of intelligent security solutions tailored to the needs of the customer. Headquartered in Pittsburgh, we serve nearly 400,000 residential, business and national account customers in North America and the Caribbean through a network of 58 branches, authorized dealers and our ADS Security division. The Vector Security Networks division offers customized physical security and managed network services to multi-site commercial customers.
When it comes to protecting what you value most, you want a home security system that is tailored for you. At Vector Security, our experts listen to your needs and then create the right security plan for your style and budget. Whether you live alone or have a family, whether you need a more standard approach to a home security system, or one with highly- personalized options. You can rest assured knowing your home security system was intelligently designed by our security experts to meet your needs.
Whether your business is large or small, Vector Security provides solutions tailored to fit its unique needs. Our experts get to know your business, understand your challenges and implement a security solution that is reliable, cost-effective and convenient. When it comes to security, we don't believe that one size fits all.
We provide physical security and network solutions to more than 90,000 multi-site commercial business locations across North America. Coupled with our best-in-class managed network services solutions, we offer quality services at a lower total cost of ownership, the convenience of having a single point of contact, and streamlined integration of multiple technologies.
Reviews (2)
Paul A.
Dec 21, 2021
We bought a house with an existing Vector system. Immediately, we realized half the system was nonfunctional and there were two layers of abandoned equipment. As a new customer, Vector did come reset the system and remove their old equipment. Off to a positive start. The first off putting moment came when we wanted to add new features to the system.
We ordered a driveway alert from Vector. They installed two huge pieces of equipment, one in the yard and one in the house. The piece in the house, the receiver, was the size of a shoebox and was clearly very old. Cheap plastic fades to a dirty yellow color and this is what they were trying to sell to us. The yard piece was so inefficient it could not actually reach the front of the drive.
They then tried to charge us $400 for this outdated, barely functional, hideous equipment. We pointed out how unacceptable this was and had it removed. We replaced it with a great alert at a fraction of the cost with modern equipment. We then had to update door sensors. Vector has had to come out every three weeks to reset the system because the door sensors are clearly not in the system correctly.
They tried to charge over $100 for each sensor. These are radio frequency items that retail for less than $5 per item. It has been nearly a year with Vector and 60% of the time our system has been nonfunctional. They overcharge and are wholly untrustworthy. Buyer beware when engaging this company. Do your diligence because there are far superior systems available.
We ordered a driveway alert from Vector. They installed two huge pieces of equipment, one in the yard and one in the house. The piece in the house, the receiver, was the size of a shoebox and was clearly very old. Cheap plastic fades to a dirty yellow color and this is what they were trying to sell to us. The yard piece was so inefficient it could not actually reach the front of the drive.
They then tried to charge us $400 for this outdated, barely functional, hideous equipment. We pointed out how unacceptable this was and had it removed. We replaced it with a great alert at a fraction of the cost with modern equipment. We then had to update door sensors. Vector has had to come out every three weeks to reset the system because the door sensors are clearly not in the system correctly.
They tried to charge over $100 for each sensor. These are radio frequency items that retail for less than $5 per item. It has been nearly a year with Vector and 60% of the time our system has been nonfunctional. They overcharge and are wholly untrustworthy. Buyer beware when engaging this company. Do your diligence because there are far superior systems available.
David S.
Mar 19, 2015
Worst customer service ever. You call them up, your connection gets dropped. You finally speak to someone, and they can't answer your question. Somebody is scheduled to come out, but you have to wait weeks and they're likely to cancel or perhaps show up but not have a necessary part. I have Vector because my house came with it, but I would never recommend them to anyone.
