For over 25 years as a family owned and operated company, Always On Call's award-winning team has been providing peace of mind as the professional answer for small businesses owners, business professionals, non-profit organizations, government agencies, and Fortune 500 companies. As your partner in customer service and business communications, our services are customized to your needs.
From call-overflow during business hours, 24/7 telephone answering service, on-demand business continuity support, or dedicated telephone receptionists, you can be assured we are "Always On Call" for you!
From call-overflow during business hours, 24/7 telephone answering service, on-demand business continuity support, or dedicated telephone receptionists, you can be assured we are "Always On Call" for you!
Services
Since 1992, Always On Call has expanded from a small home-based business founded by M. Ellen Brosseau, her late husband, Gerald R. Brosseau, and son, Gerald R. Brosseau, II to a state-of-the-art company with hundreds of clients nationwide. Today, an entire team helps the Brosseau family fulfill its mission of personalized service, exceptional quality, and caring communications.
What is the first impression of your business when you are unable to answer the telephone personally?. How many potential customers are you losing to Voicemail? It's no secret that people will search for a business and continue calling until they reach a live person. In a world where people want immediate gratification, your callers must be able to reach a LIVE person no matter when they call. Always On Call prides itself on being an extension of your business with personalized service to complement you and your staff.
When you partner your business with Always On Call, our award-winning telephone receptionists will complement you and your staff seamlessly, just as if we were in your office. Therefore, we believe it is imperative for an initial consultation and/or demo to discuss your needs so that we may customize a personalized tele-messaging solution specifically for your business.
Your reputation is your greatest asset and we recognize that fact! As the first impression for your business, Always On Call has an extensive hiring and training process for every employee. We look for character, compassion, and professionalism before we factor in the typing speed of a candidate. For example, integrity is a core value that cannot be taught.
Reviews (1)
Gerard Gaynor
Apr 18, 2021
Having used the service for almost 40 yrs. as a plumbing and heating contractor I have been extremely pleased with the service they have provided. Also over the years my customers have made a point of telling me how professional, pleasant and thorough the service employees have been with answering their calls. Sincerely, G.F. Gaynor Plumbing and Heating
