Dorney Security Systems Inc

Great working environment and a good company to be a part of.

Isaac and Bryan helped us here at James Kennedy PLLC yesterday and they were awesome! Definitely recommend them.

Experienced and knowledgeable in their work. I appreciated their constant communication in the times I had issues with my alarm. Most noticeably Cesar took the time to hear me out and listen to my concerns. Cesar stays true to his word and makes my concerns his concerns. A true class act.

I have worked at several companies that have similar products. The technicians that I work with are some of the hardest working techs and very knowledgeable. We work hard and as a team to make sure our clients are happy with the finished product and /or installation.

Very knowledgeable about their products and services. Willing to go above and beyond. Great employees and a great local company

They are very knowledgeable and tailor make solutions for your security needs. I really like their door bell feature that alerts your mobile phone when you get UPS drop offs or when someone is at your door.

I had a very bad experience in working with this company. I struggled to get them to do what they initially said they would do for months. I would call and they would fail to follow up. In the end I went with a Company that was nationwide and my issues were resolved within a week. The only thing they were good at was harassing me for a bill.

They were super friendly the young man that set up my doorbell and alarm was super helpful and worked with me. I try to buy local, give them a try.

This company's products never work correctly & they unfairly charge customers to fix their broken products. I'll be cancelling soon.

Have been through 7 security companies in this town for my homes and business. All these security companies are front and center when they have a big job to do for me---but when it comes to smaller customer service? They don't bother returning your calls. This company in particular. When I told them the issues I had with the other companies, they promised they wouldn't be that way, ever.

Case in point? They ARE EXACTLY as they claimed they wouldn't be. I'm so sick and tired of dealing with security companies in this town. Nobody seems to care one bit. I ALWAYS have to call this company 3-4 times to get them to come and fix the issues I have. They have an answering machine where I've been told to leave messages and they would promptly return my call to schedule and appointment---BUT THEY NEVER DO! Moving on to an 800 number security company.

Being a local business owner, I want to keep the money in this town to support the other local businesses. BUT THEY DON'T CARE. That's why I am moving on to a company outside of El Paso.

Great Service! Awesome Office Staff and Technicians, Highly recommend DSS!

I called Dorney Security Systems about some issues concerning my mailbox being vandalized and I received awesome customer service from an employee named Crystal. She was very professional and knowledgeable about exactly what I needed. She took the time to hear my concerns and explained to me in detail what services they offered and the benefits of. those services. Crystal seemed genuinely concerned about my issues and made me feel so comfortable about doing business with them. Kudos to your employees especially Crystal and I look forward to keeping my business here locally! Thank you so much Crystal!

Great Business attitude and people who care about their customers. Merry Christmas.

Crystal and her office staff are amazing! I recently had questions about upgrading my system, and they assisted me with all the answers! we love our 2gig!

Dorney Security Systems, has exceeded all our expectations. Their equipment and customer service rivals the larger security companies. If your looking for a more personal approach and want to support a locally owned businesses, then look no further.

Dorney Security Systems, has exceeded all our expectations. Their equipment and customer service rivals the larger security companies. If your looking for a more personal approach and want to support a locally owned businesses, then look no further...

DSS Dorney is not just an effective business, but it also has personable side. They don't just do the work. The team lead also described and informed how our new system works. Very user friendly. DSS makes. themselves available during off hours in case of any issues. This small company is impressive. We are lucky to have found them. We knew what we wanted and Shane dialogued with our board on what could be provided for us, and delivered.

DSS Dorney is not just an effective business, but it also has personable side. They don't just do the work. The team lead also described and informed how our new system works. Very user friendly.
DSS makes themselves available during off hours in case of any issues. This small company is impressive. We are lucky to have found them. We knew what we wanted and Shane dialogued with our board on what could be provided for us, and delivered.

Being a customer of DSS for 12 years now I will say they are affordable, knowledgeable, trustworthy, friendly, and provide great customer service. Make you feel as if your their only customer. Explain the system with patience, a smile, and always welcome questions and concerns. They address them rather quickly too. DSS for sure!!!!