Business Details
24 Years
experience
Emergency
services
Your Trusted Partner for Security & Managed Services Solutions
Founded in 2002, Cook Solutions Group (CSG) operates at the intersection of technology and service excellence, driven by our motto 'We Make it Happen.' Our company specializes in delivering integrated security, retail banking, and managed services solutions designed to enhance operational efficiency, protect assets, and improve consumer experiences. With a nationwide presence, we serve over 22,970 locations across financial institutions, data centers, and commercial facilities, leveraging cutting-edge technology and a dedicated team of 525 employees. Our Network Operations Center (NOC) provides 24/7 monitoring and support for 390,000 endpoints, while our 12-state technician footprint ensures rapid local response times. Recognized as one of Oregon's Top 100 Companies to Work For over a decade, we combine annual SOC 2 Type II audits with continuous innovation, including our proprietary Piko Video Management System and Cook Command Center platform. Our commitment to customer success is demonstrated through 446,406 service tickets closed in the last year alone and regular deployment of 30,300 annual security upgrades. Backed by partnerships with National VAR networks and certified subcontractors, we offer comprehensive solutions spanning ATM/ITM sales and service, video surveillance, access control, alarm systems, and teller cash recyclers. Our values of customer commitment, integrity, and adaptability guide every interaction, supported by a proven track record of growth from our Portland headquarters to locations across Arizona, California, Colorado, and beyond.
Services
ATM Sales & Service
Video Surveillance
Managed IT Services
Access Control Systems
Alarm Monitoring
Teller Cash Recyclers
Remote Monitoring
Professional Services
Piko VMS
Cook Command Center
Details
- Year established: 2002
Highlights and features
- 23 years of specialized expertise in security and banking technology solutions
- Nationwide service with 12-state technician coverage and 24/7 monitoring
- 446,406 service tickets closed in the last 12 months
- Annual SOC 2 Type II compliance audits since 2012
- Proprietary Piko VMS and Cook Command Center platforms
Associations and certifications
- SOC 2
What people say
Best technology
Great relationships
Improved systems
Best in class
Valuable partnerships
People
Brian Cook
Chief Executive Officer
Founder of Cook Solutions Group in 2002, Brian Cook leads with a vision to combine technology and service excellence. Under his leadership, the company has grown to 525 employees and serves over 22,970 locations nationwide. He drives innovation in security and banking technology solutions.
Molly Angelo
Chief Financial Officer
Molly Angelo oversees financial operations for the rapidly growing company. With extensive experience in financial management, she ensures strategic fiscal stewardship while supporting CSG's mission to deliver exceptional technology solutions to financial institutions and commercial clients.
John Brase
President
As President, John Brase directs day-to-day operations and strategic growth initiatives. He brings deep industry expertise to expanding CSG's service offerings and maintaining the company's position as a leader in security and banking technology solutions.
Questions
What security solutions does CSG offer?
We provide comprehensive security solutions including video surveillance, access control, alarm monitoring, and our proprietary Piko VMS platform. Our systems protect over 22,970 locations nationwide.
Do you offer banking technology services?
Yes, we specialize in ATM/ITM sales, service, and managed solutions. Our RemoteView technology enables proactive monitoring and maintenance across 25,000+ locations.
How can I access system management tools?
Our Cook Command Center platform provides secure web access to equipment status, service history, and maintenance requests from any device, anytime.
Are your services available nationwide?
Yes, we serve clients across the US with direct technician coverage in 12 states and a national network of certified partners and subcontractors.
What emergency support options exist?
Our Network Operations Center provides 24/7 monitoring, with video verification services and rapid response technicians available across our service areas.
How do you ensure system security?
We conduct annual SOC 2 Type II audits and deploy 30,300+ security upgrades annually to protect all monitored endpoints and maintain compliance standards.
Reviews (3)
Tim Hekman
Feb 10, 2022
Report
I haven't worked with the company at all, but if they work like they drive, probably wouldn't go well. At one point one of their vans almost hit me while he was passing me because apparently me going 36 mph in a 30mph zone wasn't fast enough for him. He then swerved lanes again cutting within a couple feet of another car ahead of me, all while speeding between cars going about 45 mph while still in a 30mph zone. Good stuff guys, keep it up. Picture of the license plate of said van.
Alex Mititiero
Nov 28, 2019
Report
Idk much about their security skills but some serious driving training needs to be done. For a company to have vehicles with their name on it, allowing their employees to drive on public roadways watch how they drive. When they drive like maniacs on the highway it makes your company look lower tier. Respect your brand and get your people in line before some serious injuries arise from their lackadaisical behavior.
Tallia Talia
Oct 24, 2019
Report
I've seen these guys driving on the hwy. they almost hit about 10 cars flying down the road cutting everyone off people having to swerve off the road to avoid them. Absolutely insane. For a security company they clearly don't care about the security of people's lives.