
Our experts verify an alarm before we call police using our technology to hear and see what is actually happening at your site in real time. Police arrive faster, with detailed information and catch the bad guys. We help you prevent loss by detecting threatening activity sooner than traditional alarm companies. Hear the difference of Sonitrol Pacific security for yourself.
Our services can be blended into a single, easy-to-use system that is monitored by highly trained professionals at Sonitrol Pacific's Operations Center in Everett, Washington. We can meet your immediate security needs with our modular approach to system design and easily expand services as you grow in the future. Sonitrol Pacific backs our systems with an performance, satisfaction, service and false-alarm guarantees.
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Reviews (11)
Brian C.
Jun 29, 2022
Ellen Gurney and Matt Payne take good care of us. We were the unfortunate recipients of stolen checks recently at our business and Ellen dispatched her associate Kyle out the same day we were notified. Kyle spent over an hour with us editing the security footage of the perp when he was in our store. The perp was arrested in Washington State and we hope Sonitrol's efforts get us a conviction as well as insurance recovery
Steven Terry
Nov 17, 2021
Jehnee Rains
May 05, 2021
Sonitrol is a mess: -sending the police on a false alarm when I had explicitly instructed them not to -sending the police on a false alarm when no siren went off in the restaurant, no call to the restaurant, and no call to my cell phone -arriving early and preforming unordered work before a scheduled consultation -instructing us to cut wires to the pinpad when the alarm would not cease sounding, repairing the wire without looking into the cause, instructing us to cut wires to the pinpad when the alarm wouldn not cease sounding again, repairing the wires again, and then finally changing the battery. -finally, auto-renewing a yearly contract without notice 6 times Their customer service department ignored my requests to be released from contract, and now that the contract is over still won't answer my questions.
Madisen DeLong
Dec 26, 2018
If I could give a negative star review I would. Sonitrol is a company I will NEVER recommend to ANY of my family and friends who own companies. My friend went through a terrible event at his business and Sonitrols alarm system caught it all on their "audio sensors", but decided it wasn't urgent enough to let the business owner know about it, which led to over $9,000 in damage that HE had to pay for. Sonitrol never even apologized.
They are also WAY more expensive than their competitors. We switched over to a different system and are paying a fraction of the cost with a much better alarm system that ACTUALLY alarms us when things occur. Don't waste your money on Sonitrol. They will screw you over in the end. Sonitrol will never have my business and I will never recommend them to anybody I know.
They are also WAY more expensive than their competitors. We switched over to a different system and are paying a fraction of the cost with a much better alarm system that ACTUALLY alarms us when things occur. Don't waste your money on Sonitrol. They will screw you over in the end. Sonitrol will never have my business and I will never recommend them to anybody I know.
Hailei Aberson-H.
Dec 12, 2018
Aspen M.
Jun 13, 2018
The Boise team at Sonitrol Pacific is amazing! They will provide above and beyond service, go the ten extra miles, always do what they say. Their alarm technology is the ONLY one to buy. They just don't have an competitors who don't have lots a false alarm problems. If you need residential or commercial/business access control, security, alarm, cameras or just peace of mind, this is the only company to choose from. So glad I found them.
Sheila Walker
Jan 05, 2018
Lori Petersen
May 29, 2016
I have nothing but good things to say about Sonitrol. Be it the people and their service or the equipment. We have great peace of mind with them guarding our business. They pay attention to every detail and, best of all, actually catch the crooks! Who wants an alarm that just rings and rings with false alarm charges. Been there and done that. Thanks for the great product.
Emily K.
Jan 21, 2016
Lori Petersen
I have nothing but good things to say about Sonitrol. Be it the people and their service or the equipment. We have great peace of mind with them guarding our business. They pay attention to every detail and, best of all, actually catch the crooks! Who wants an alarm that just rings and rings with false alarm charges. Been there and done that. Thanks for the great product.
Hailei Aberson