Sun Ray Fire & Security was established in 1989 with the goal of meeting Security & Fire Alarm System needs for both Residential and Commercial customers.The Management and Staff of Sun Ray Fire & Security will constantly strive to provide our customers with the highest quality products and services available at competitive prices. We are committed to implementing new technology as it becomes available. Also, we are committed to providing a level of customer service that will demonstrate that we value our customers and the trust they have put in us by addressing their concerns and providing professional service on a timely basis.
Services
Located in Essex Junction, Vermont and proudly serving the greater Burlington and Chittenden County area, Sun Ray Fire & Security and it's staff constantly strives to provide our customers with the best quality fire and security products and services at competitive prices while maintaining a consistently higher level of customer service than any of our competitors.
Sun Ray Fire & Security was established in 1989 with the goal of meeting the Security & Fire Alarm System needs for both Residential and Commercial customers, throughout Vermont, Northern New York, and Western New Hampshire. The Management and Staff of Sun Ray Fire & Security will constantly strive to provide our customers with the highest quality products and services available at competitive prices.
Sun Ray Fire & Security systems are all monitored by Home Security Management Company located in Stowe, VT. All signals from our systems communicate to the central station with either a home phone line, the internet or through a wireless Cellular Back Up. The central station then determines the action required depending on the signal received whether it is an actual alarm, trouble condition or as a log only event.
First Alert Professional commercial security systems significantly reduce the threat of intrusion, enhance operational efficiency, and protect your employees, your property, and your customers 24/7. Experts believe that businesses lose more to employee theft than to burglary, robbery, and shoplifting combined.
Sun Ray Fire & Security is Vermont's only First Alert Professional Authorized Dealer who will discuss what product options are best for you. If an intruder tries to break-in, the siren will emit a sound that lets intruders and your family know that the security system has been triggered. Detects smoke or unusually high temperature, sounds an alarm to warn you of a possible fire.
Reviews (9)
Jonathan Rosenberg
May 14, 2022
P. George
Aug 22, 2021
Our system constantly gives false alarms and they do not have enough techs to deal with the number of poor quality systems they've installed. We have had six false alarms in the past six months. Two at night necessitated us bringing our kids to their grandparents for the night. The latest meant we missed a significant portion of our work day as we work from home and it was impossible to work with a blaring alarm going off in the house.
That one we were unable to override and we had to wait and wait for them to have a technician even talk to us. Once they finally did, they gave us multiple "fixes, " none of which actually fixed the problem. They were supposed to call us back later that day, but never did, which meant we spent the night with our system disconnected and our family not protected from fire or CO.
We had to pay $250 to have them come the next day, because it was a weekend. The guy cleaned the detectors, claiming the issue was that we hadn't cleaned them properly, but apparently he was wrong because two hours later we had another false alarm. To even speak with a tech on the weekends costs $50, so we were charged ANOTHER $50 just to have the tech tell us he couldn't come until the following week.
At this point we have been charged $300 and are 3 days in with a system that doesn't function and no ability to get a technician to come until next week. You are better off setting up your OWN system, which you could then repair and manage yourself. I can't believe we pay hundreds of dollars a year for a system that leaves us LESS SAFE than we'd be with detectors we bought from Home Depot.
That one we were unable to override and we had to wait and wait for them to have a technician even talk to us. Once they finally did, they gave us multiple "fixes, " none of which actually fixed the problem. They were supposed to call us back later that day, but never did, which meant we spent the night with our system disconnected and our family not protected from fire or CO.
We had to pay $250 to have them come the next day, because it was a weekend. The guy cleaned the detectors, claiming the issue was that we hadn't cleaned them properly, but apparently he was wrong because two hours later we had another false alarm. To even speak with a tech on the weekends costs $50, so we were charged ANOTHER $50 just to have the tech tell us he couldn't come until the following week.
At this point we have been charged $300 and are 3 days in with a system that doesn't function and no ability to get a technician to come until next week. You are better off setting up your OWN system, which you could then repair and manage yourself. I can't believe we pay hundreds of dollars a year for a system that leaves us LESS SAFE than we'd be with detectors we bought from Home Depot.
Corey Johnson
Mar 19, 2021
Walt Dickie
May 18, 2020
Melissa Haire
Mar 10, 2020
Todd O.
Sep 16, 2019
Sun Ray never completed my installation. The last time a technician was at the house he clearly did not know how to do one of the tasks (hook alarm to sprinkler system flow valve) and said someone would have to come back and complete it. That was months ago. The entire project has been grueling with constant communication challenges. A competitor warned me this was a possibility and part of the reason they don't match prices with Sun Ray.
Bill H.
May 23, 2018
Absolutely the worst company to ever exist. The owner, Ray Allaire, is a slimeball who wants nothing more than to lock you into a scam where he will try to bleed you dry. He is a terrible owner, business man, and landlord. No one should trust him. Purchasing security from him is a fatal mistake for your bank account and against real intruders. I wish I could rate them negative stars.
Kim C.
May 19, 2017
Rick C.
Jun 29, 2016