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Our services extend beyond installation; we also offer ongoing technical support and maintenance to ensure your security systems continue to function optimally. With advanced surveillance options, smart doorbells, and cutting-edge intercoms, our team is here to provide solutions that integrate seamlessly into your security infrastructure. Prime Security Installations Ltd is committed to offering dependable services and unparalleled expertise. Get in touch with us for your security needs, and let us help you secure your property today.
Business details
- Year established: 2014
- Licensed
- Insured
Highlights and features
- Best-rated security system installer in Coventry and surrounding areas.
- Insurance-approved burglar alarm systems for homes and businesses.
- Expert CCTV installation with state-of-the-art surveillance technology.
- Advanced video doorbells with real-time monitoring and app integration.
- Comprehensive intercom system installations with access control features.
Payment methods
- Cash
- Debit cards
- Credit cards
Services
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Reviews (30)
Terry Hewitt
Feb 01, 2025
Tony North
Dec 05, 2024
Colin Loveday
Nov 23, 2024
Jacqueline Dooley
Oct 29, 2024
Prime security were absolutely brilliant. Great advice, high quality equipment, quick installation, friendly, very knowledgeable fitters and fantastic after service. Very trustworthy professional company. Worth every penny to know that our home is as safe as possible. Great job, would highly recommend.
Joan Burke
Oct 25, 2024
Tony Pym
Oct 17, 2024
Stuart Fjaelberg
Oct 15, 2024
Prime Security have been wonderful to me when I've had issues with my cameras, which I'm happy to say have been very few. Darragh dealt with me last time and he was very helpful and understanding given that I'll be 80 next year. He couldn't resolve the problem in one day due to lack of time, but phoned me the next day when he said he would. He was very patient with me and talked me through the whole process, sometimes having to repeat himself.
I couldn't have asked for better help than Darragh gave me, and he is a credit to the company, as are all the other staff and technicians that have helped me. Thank you again Darragh and thank you Prime Security Installations.
I couldn't have asked for better help than Darragh gave me, and he is a credit to the company, as are all the other staff and technicians that have helped me. Thank you again Darragh and thank you Prime Security Installations.
Michelle Arundale
Oct 14, 2024
Christiaan Phillips
Oct 04, 2024
Prime Security, a company providing security systems to Business and the Private sector, with CCTV systems etc, we as homeowners have been their clients since 2016, where customer service and support is their priority in providing an excellent service to us over the years. However that service I am more than happy to promote to EXCEPTIONAL, based on a few individuals most recently.
First and foremost a SPECIAL mention to Callum, who it has to be said, is the primary reason for the wording 'exceptional'. His phone manor and his obvious 100% commitment to customer service & satisfaction is beyond reproach, always readily available to resolve any issues we the customer have, how quick he was to call back today following some minor issues with the recent upgrade yesterday, a remarkable young man, who deserves every accolade from management for his efforts. Mention also to Nigel, he again is always quick to respond to any issues.
First and foremost a SPECIAL mention to Callum, who it has to be said, is the primary reason for the wording 'exceptional'. His phone manor and his obvious 100% commitment to customer service & satisfaction is beyond reproach, always readily available to resolve any issues we the customer have, how quick he was to call back today following some minor issues with the recent upgrade yesterday, a remarkable young man, who deserves every accolade from management for his efforts. Mention also to Nigel, he again is always quick to respond to any issues.
M. G.
Sep 20, 2024
I have been using Prime Security for sometime now and any technical issues are promptly sorted by the team. I spoke to Darragh recently who was brilliant and helped to sort my issue remotely. He talked me through the process and answered any questions I had. He was quick to respond and catered around my availability. Brilliant!
Gareth Lyons
Sep 17, 2024
Mary Williamson
Aug 14, 2024
Teresa Joyce
Aug 06, 2024
Nader Zamani
Jul 16, 2024
Sue Smith
Jun 18, 2024
Susan Hutchinson
May 13, 2024
I recently got in contact with prime security as I had a problem with all four cctv cameras. I was quickly contacted back by Darragh from the technology team and he took me through the problem step by step to get my cameras back working. I was a bit worried as I am not technically minded but he made it so easy to do. Thank you for your time and patience Darragh. Was a pleasure speaking with you.
Trevor Collins
Apr 23, 2024
Rob Barton
Jan 07, 2024
Prime Security sold us our CCTV system a little over a year ago and were reliable and professional throughout. As part of the original installation, I recall they revisited a couple of times to resolve some minor issues (wrong box, needed to change one camera). Recently, I hit an issue which was quickly diagnosed as due to the power supply. An engineer came out and fixed the problem within an hour and made sure I was happy and up and running before he left. Through all these interactions, I get the feeling customer satisfaction is genuinely important to them. That's why they'll stay as my go-to firm for home security.
Stuart Tranter
Jun 03, 2023
Demetrios Pieri
Jan 29, 2023
Cellentric Ltd
Aug 17, 2022
Kay W.
Aug 02, 2022
Had a problem with my internet connection and Paul sorted it. I was expecting a call in 2 days time but they found time to call sooner and he fixed the issue quickly. He was calm and professional. Patient and polite. Thanks again. Needed help again today 10.2.22 with connecting to TP link and phone app. Max was professional and helpful. Fixed the problem within minutes and sent me a useful guide on how to resolve the problem if it should happen again. Thanks Max Much appreciated
Barry Norris
Jun 16, 2022
I had a one camera system fitted at my flat. All the equipment is good quality and the remote playback is very clear. I have called for technical assistance twice and on both occasions have been contacted without delay and had my issues resolved in next to no time. The tech guys are so knowledgeable and patient! I'd recommend Prime in a heartbeat!
Matthew Brown
Jan 29, 2022
I have used Prime now for over a year to provide my security system and services. They have never let me down from installation to support. Most recently Paul P one of their technical guys spent a good hour getting my system reset up after changing internet providers. Paul was clear and extremely Knowledgable but what I liked most was his patience! He made me feel like nothing was too onerous! Thanks Paul and the team.
Family Arnold
Nov 22, 2021
Brian Lewis
Oct 05, 2021
I had to replace my laptop as I was having problems with my existing one I called you company to get my camera app put on to my new laptop. I was called back by Paul who is the most patient polite person I have ever dealt with. He tried 100% to help me the proplem was me Im 80years old and have only very basic computer skills Paul could not have done anymore to try to help me he is a credit to your company.
Frederic Kenneth Williams
Dec 18, 2020
Add an appointment with Prime Security Installations Ltd and there Customer Services was keeping me updated all the time. When i finally received the call from one of the IT Analyst, he was very helpful and keeping me up to date all the time, what he was doing. Good Customer Service & will recommend Prime Security Installations Ltd to anybody
Peter Lombardi
Sep 29, 2019
Lynne Taylor
Sep 09, 2019
I don't know the name of the young man who installed my camera but he was the perfect gentleman, polite, friendly and helpful, had a few technical problems but he made sure it was up and running and that I was happy before he left. This has taken a great weight off my shoulders and I cannot thank you enough. Would recommend you in a heart beat. Thank you.
I just had another camera added by Mitchell who was a lovely polite young man has done a wonderful job. Thank you Antony for my first job and thank you to the technical guys. I would definitely come back to you.
I just had another camera added by Mitchell who was a lovely polite young man has done a wonderful job. Thank you Antony for my first job and thank you to the technical guys. I would definitely come back to you.
Paul Connor
Feb 05, 2019
Excellent products, excellent service. I had both CCTV and alarm system installed and I am extremely pleased with the result. Had a couple of false alarms ( my fault ) and we were contacted immediately. Reassured that they are there at the end of the phone. Both Mas and Paul very knowledgeable and helpful. Highly recommended.