Total Security Systems

Very professional and I got separate techs for different installs. Wiring looked beautiful cameras worked great. I did the firewall configuration because that is what I do but their techs had my back if need be. Price on par with market so it was more about how good their techs were and it definitely did not disappoint. Would use them again if I had another security cam job. Alex, Anthony, and Wilbur big shout out guys

I was looking to replace my home security system (cameras and alarms). I had 6 cameras installed as well and a 2 zoned alarm system. They entire team from sales to technicians were professional and provided me all the details needed. The install was a breeze. I did have a slight issue with viewing the cameras on my TV. I called and they sent another tech over quickly.

It was a quick fix with a TV setting. What I love is that I have the most update to date technology and do not have to pay a monthly fee for my cameras. I would recommend Total Security.

I had very good experience with the staff. When they came out to see the service I wanted very respectful, smart and tentative tomy needs and wants. When was time for the install worked around my schedule. When they came to install staff was clean, neat and very communitive to me. I will definitly recommend Total Security toothers. Services: Installation, Security cameras

Great professional service, quality products, and exceptional installation. Technicians went above and beyond to have the system installed exactly the way I expected. Services: Security cameras, Installation

I installed 8 new cameras into my home security system using total security. I found out that they only pay their camera technicians around minimum wage so that was a red flag because they charge more than their competitors. Anyway, one of the eight cameras had a malfunction within the line. It was visible so it's obviously a faulty cable they used.

When I requested that they repair the camera cable they told me I'd have to pay $350. Greed has never worked in favor of companies like this. DO NOT use their services, unless you want to pay more for less of a quality deserved for your security.

Critical: Professionalism, Quality, Value Steer clear of them. They came in to make a repair on a intercom but ended up ruining the rest of the system and instead of running a diagnostic they only offered to replace it for over $9k. Therefore I called another company over for a second opinion and they were able to fix their mess for less then $500.

Total Security did a really great job of installing a video intercom, and 2 door release, for our old 10 apartment brownstone. They are fairly priced, and I highly recommend them, as the installation was unique for our particular building, and they just did a really nice job with the whole installation. Service: Installation

Professional installation and excellent tech support. would highly recommend. thank you Services: Security cameras, Installation

Best place to get cameras worth every dollar the install guys were amazing can't see wires on my house they also were very knowledgeable about the equipment and how to work it they were on time and very professional I suggest anyone getting cameras to have them do the job Services: Security cameras, Installation

One of the best places to get all of your security cameras and work done on long Island hands down, I recommend them to all retired and active law enforcement officers to do your install work. They did a wonderful job at my home.

My experience with Total Security was outstanding. From my first call to installation. Very professional, amazing product quality, and knowledgeable Technicians. Response was priceless. It's all about great customer service. It would be with great pleasure to refer Total Security to my friends, family and coworkers. Amazing!

The team at total security did an excellent job of replacing my old cameras as well as adding new ones. They expertly handled the positioning of cameras where it was difficult to run cabling. The system is much more powerful and user friendly than my old one and the picture is perfectly clear. I highly recommend them for your security surveillance needs.

I was looking for a security company to install security cameras outside of my home. I called a few companies and decided to get an estimate from Total Security. I was very impressed with their security system that I decided to have three security cameras installed around the outside of my home. The Total Security installers did a great job installing them.

They did a terrific job of hiding the wires out of sight and hooking up everything to my router. The cameras have excellent resolution, and allows me to check on my house from anywhere in the world on my smartphone. I am very pleased with the services of Total Security. I cannot recommend them highly enough.

I can't say enough great things about this company! We are totally satisfied customers. Every employee we have come in contact with, from the salesman to the installers to the follow-up tech support, have been absolutely efficient, professional and the nicest human beings. We had three cameras installed around the perimeter of our house. The camera images are very clear both day and night. Plus I like the fact that you can access the cameras from your cell phone. Their installation was seamless. No ugly wires to be seen. Definitely recommend them!

Total Security was the 4th company we talked to, for a quote on adding cameras to an existing system at a commercial building. They were the best by far - the others recommended entire new systems but Total Security could just upgrade the box, keep the existing cameras add 3 more and all for less than the competitors trying to charge more for entire new systems.

The new box increased the image quality of the existing cameras so it is like a whole new system. The app interface is so much better than what we had - the whole thing is a huge improvement. And they offer lifetime tech support which is a great bonus.' Working with Total Security was great, too. The salesman from the NJ office, Tom, was professional, personable, made the effort to consult with his team because our building had some tricky aspects to it.

The installation team came from NY (Sean & Scott) and they "went the extra mile" - willing to work in a crawl space, working patiently around & through occupied offices, making sure everything was done as best, clean and effective as possible. Took all day but they did not charge extra. The proposal was for the job, not the hours. It just took the time it took to do it well & right. I was impressed. I don't even think they stopped to eat! They worked hard and well.

Our experience with Total Security began with owner Matt when he responded to my online inquiry for information in less than a minute. His salesman Gus came out the next day right on time and made us feel comfortable and confident in Total Security. A few days later the system was installed by Wilbert who was very respectful and professional. We were particularly impressed that Wilbert took his shoes off each time he entered the house even though we told him it wasn't necessary. We had high def cameras installed on our existing coax cable and what a remarkable difference. It has only been two weeks so far and everything is working beautifully.

I had Total Security come to my home to install a few cameras and they did such a great job. Once they arrived they informed me what they were going to do and how they were going to do it. The workers took 2 days and were very meticulous with the installation. Some companies they rush to do the job but Total Security took their time and made sure everything was in good order. Thank you Alex and Kenny for wonderful job.

Paid quite a bit of money to have security cameras installed by Total Security, thinking I was receiving quality equipment. That was my first mistake! Then after having the unit installed, it took several comebacks to get the system to work properly. I mean many! Much equipment failed, especially, several cameras had to be replaced. I must say, everyone working there were very pleasant to deal with.

Too bad the replacement cameras worked out as bad as the first. I left the boss, John, a message on his cell phone, along with photos from his "Quality Cameras". I never received a call back, to see what he could do to correct the problems. "Total Security" is a "Total Disappointment" Steve G. Long Island, N.Y.

I called this place based off the google reviews that I saw. I called once and they took my information down and said someone would call me the next day to setup a visit to check my house. I let a few days go by and I called the following week. They again took my information down and it's been over a week now and still haven't heard from anyone.

Just based off this interactions I will def not do business with them. The best part is I already have a camera system and just wanted to upgrade, would have been an easy job for them.

Total Security installed cameras throughout the perimeter of my house. I am extremely happy with the quality of service as well as the quality of the cameras. Ivan, the main technician was excellent. He was very knowledgeable and thorough. I had to call tech support twice for a tutorial and that department was very quick and efficient on guiding me. Jane in the office is super friendly and accommodating. I'm very happy with my decision to go with Total Security.

Beware of Carlos. He'll make you think that he's on your side and looking out for you. He'll even make you think like he's your new BFF. Don't fall for his sweet talking. He's just sizing you up to see how he could make a quick buck off of you by overcharging and then giving you subpar equipment. He'll do this because he thinks you don't know anything about security products anyway and will never find out.

His bosses probably condone this practice. Stay away from them and go somewhere else. Security equipment dealers are dime a dozen. Don't be fooled by their BBB and Google ratings. Those are carefully solicited.

Im very very satisfied with over 10yrs of experience with their proffessionalism. I wil continue to use them as i always upgrade in all my Tax offices.

Steve n John are wonderful people to do business with, had 7 of my apt buildings done n more to go in near future, the work was very clean n neat, also Greg was very patient with us as we were learning how to operate cameras. Thanks guys, Great job

I have previously reviewed Total Security. It is a little over a year later. Total Security is still a 5 star. We had them back to tweak our system. We were so happy we wanted to add a few more cameras. Ivan and Camilo completed the install in a neat, clean, professional manner. When they left it was as though no work was done, except quite a bit happened in a seamless, streamlined way. no visible wires, no garbage nothing left behind for me to clean up.

We are completely satisfied. Before they left, they even answered some technical questions regarding smart phone monitoring. look no further. brothers Matt and John run a professional operation you can trust!

I put a camera security system in my frozen yogurt shops in the Hamptons with Total Security. They paid for themselves 100 times over within the first year. The company is one of the most professional and responsive service outfits I have ever worked with. Even a year later- with no service contract - if I cal with a question or problem ( I.e. I can't pull up recorded footage on my computer from 2 weeks ago) they handle my call immediately or within minutes. They were also the best prices system out there, by far. Smartest investment a busy retail operation can make- total security is the best company to do it its

Love the cameras, the view is clear even at night! New door locks next!

What a great company this is! Friendly and professional sales people. Installation was very pleasant and neatly done. I highly recommend this company. Our home surveillance system is awesome!

It's not often these days that you finish dealing with a company and have good things to say about them! Fortunately my experience with this company has been wonderful from start to finish. Every employee I dealt with has been so professional, knowledgeable, hardworking and polite. From David who gave me the quote and took off his shoes each time he walked back into my home (without my asking him to) to Ivan the installer- who worked hours after normal quitting time till he got everything done for me because I was unavailable the next day.

We were robbed a month before the cameras were installed. I feel much more comfortable leaving home now knowing we have total coverage of what's going on when we're not there Each time I call, Matt & Gianpaolo have been so nice and so helpful and I would HIGHLY recommend Total Security.