Security and Access Control for your gate and alarm systems. It supplies a real time display of all keypad, gate and alarm activity for your facility. The flexibility is built in to enable you to cater to your self-storage client's requirements. Software Property Management With WinSen, everything you do to manage your self-storage business is integrated, creating the most complete management and security system available on the market today.
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Platinum Property Sentinel is the complete solution for access control of your self storage operation. Platinum is configurable to your specific parameters, making it the most flexible access control software in the land. Oversee and control multiple sites from any work station, tablet, or mobile phone.
The safety and security of property is a critical need for any self storage business. Keep your customers and their belongings safe by implementing a well-designed security system with integrated solutions from the ground up. All of our keypads have back-lit keys and a sleek design. From there, we can help with integrated cameras, intercom call stations and customized messages to better communicate with your tenants.
Individual door alarms provides the ability to monitor the open & close status of each door at your storage business. With the ability to trigger sirens, strobe lights, alarm panels and auto dialers, individual door alarms give immediate notification when a breach occurs. Individual Door Alarms are without a doubt the best and most economical method of monitoring a tenant's storage unit door.
Known as "Platinum" for short, it has a bevy of features, making it stand out among other software packages. Platinum is cloud-based and yet can be housed locally for the best of both worlds. Platinum is designed with you in mind, for ease of use and unparalleled functionality. Every possible piece of information or data is easily accessed, manipulated, and reported at the touch of a button, or mouse. Let Sentinel simplify your life with clear cut reporting, and concise access to the information essential in operating your business.
Sentinel Anywhere now has the ability for your customers to transact over the Internet. Customers can view their unit status and make payments online. They simply go to www.ministoragepayments.com or may be directed to the online payment system by placing a link on the facility's website. The site manager can choose to view online activity at any time.
Reviews (10)
Prime Storage
Mar 19, 2022
Our keypads have been on the fritz for weeks and I have called dozens of times but I have only actually talked to any one once. I do not feel supported by their staff, and I wish I had someone specific I could talk to when our facility had issues instead of leaving a voice mail and hoping someone got it. 3/9 - Since posting this review, I was contacted and now have a rep to talk to about any of my issues and I feel more supported.
Shelby & Toby Kaye
Jun 26, 2021
We are a new self storage in Lakeland, FL AAA Storage and being new managers we were over whelmed with the gate programming until we got a phone call from Baker! Not only did he accommodate and facilitate every aspect of our lack of programming and complete lack of knowledge he went out of his way to insure we had everything we needed! This is a review of Sentinel Systems and their incredible employee Baker.his is amazing and my official go to gate person! Thank you Sentinel for hiring such an impressive and gets it done employee!
Hi Tech Self Storage
Apr 28, 2021
WORST CUSTOMER SERVICE ON THE PLANET! Seriously run the other way! The fastest ANYONE has ever gotten back to me is ATLEAST 2 WEEKS LATER! Everything is an automated message, you never talk to a real person. When you do they are RUDE and not helpful. If your gate shuts down and is inoperable on their system, it sucks for you because they will not help! They won't answer any phone calls or emails EXTREMELY DISAPPOINTED! Sentinel/WinSen is a freaking joke!
Kim Lamb
May 04, 2020
Our company switched to a new computer and had to move everything over. Called Sentinel for help and Baker was awesome! He got me set up in no time at all. However, due to my own fault, my letters didn't transfer and I didn't notice it until later. Had to call back. They are very patient and once again, with Baker's help, I am now going with no more problems. They really care about their clients. Just know that they are very busy and it may take a while to get to you. Thanks Sentinel for great service!
Brad Hollingsworth
Apr 20, 2020
The software itself is unreliable at best. It crashes regularly, loses its ability to process credit cards. The windows update makes the gate software nonfunctional. There are features of my program that I paid for, that they could not ever get to work at all. The tech support is pretty good about fixing problems most of the time. The problem with tech support is that you CANNOT call them and speak to anyone.
You must leave a message, and they will call you back. The callback back times range from a couple of hours to perhaps a couple of days. There are several other storage software products available that are not only cheaper, but are heads and shoulders above the Sentinel products.
You must leave a message, and they will call you back. The callback back times range from a couple of hours to perhaps a couple of days. There are several other storage software products available that are not only cheaper, but are heads and shoulders above the Sentinel products.
Karey Aitken
Feb 10, 2020
Rhonda
Jun 27, 2019
Kila Davis
Mar 06, 2019
Let me start by saying. USE MY REVIEW TO DODGE A BULLET! We purchased software over a month ago and it STILL is not working. Josh in customer service actually said to me today "you aren't my only client and I'm not going to hold your hand!" Seriously? Well Josh until my system is working properly that's EXACTLY what I expect you to do! He then proceeds to hang up on me.
If you need help ASAP.FORGET IT! IF you're lucky you will get a call back in roughly 24-48 hours. I have left numerous voicemails for the owner Joelle to discuss these issues and have yet to receive a return call. After thousands of dollars and COUNTLESS hours to purchase and install. I still don't have a working keypad for my storage facility. I have owned and run 3 companies for 25+ years and have NEVER been spoken to or treated so disrespectfully.
They tried to make me feel as though THEY were doing ME a favor by doing THEIR job! I have NEVER given a poor review on any company in all my years of business.please take my advice (I wish I had taken the time to peruse their reviews) and steer clear of this one! Once you purchase they couldn't care less about you or your business.
If you need help ASAP.FORGET IT! IF you're lucky you will get a call back in roughly 24-48 hours. I have left numerous voicemails for the owner Joelle to discuss these issues and have yet to receive a return call. After thousands of dollars and COUNTLESS hours to purchase and install. I still don't have a working keypad for my storage facility. I have owned and run 3 companies for 25+ years and have NEVER been spoken to or treated so disrespectfully.
They tried to make me feel as though THEY were doing ME a favor by doing THEIR job! I have NEVER given a poor review on any company in all my years of business.please take my advice (I wish I had taken the time to peruse their reviews) and steer clear of this one! Once you purchase they couldn't care less about you or your business.
N. S.
Feb 23, 2019
Sherry Hull
May 08, 2018
