Security Shop

Our toddler locked us out of our bathroom and they came right away. Our old Hyde Park condo had a strange lock and they had to go back to their shop three times to get the right tools which they did without complaint. When the job was finished there was a slight malfunction and they came back within 10 minutes to adjust this and make sure it was correct. We will definitely be coming back for all of our lock and security needs.

I found this business from a Yelp search. I was locked out of my storage unit. As much as I didn't want to pay to get this fixed the service was amazing. They came out within ten minutes and switched my lock. I was so happy because I really wanted to enjoy the weather. Professional, quick and great value. The price was identical to what was quoted on the phone.

Just called to requested assistance with getting a lock removed and changed, genteel act answered the phone was a complete smart A#$.basically you can do it yourself. Well I am only calling at 8:45am to get a service I was under the impression you offered. Hopefully you get someone that is more helpful than the person that answered the phone! if you not in the business of being a locksmith, change your services!

Copying keys or need new locks in Hyde Park, this is the place to go.

We we're ghosted! Tom requested photos of the locks we needed rekeyed, we provided. He said he would get back to us that day, nothing. Called the next day, he said that day, nothing. Called the next Monday and his coworker said Tom would get back to us, nothing. Completely unreliable. Called Chicago Locksmiths and they came the same day. Sad, wanted to support a local business, but not with that type of customer service.

I just had a lock replaced on my condo door. I want to be clear that I have no complaint about the service. When I called to find out how much it would be. I was told the service call would be $125 and the lock would be $75. Be aware that the service call does not include the first hour of labor. The service call was $125 and the labor rate is $100 per hour. This was not mentioned in the original call when I was trying to determine the cost.

Lovely shop! a super kind & knowledgable guy who is the most earnest person i've met over age 4 made my keys perfectly. the shop is well stocked, clean and welcoming. a model store. when in hyde park, i'll get all my keys copied here.

I had been to 2 hardware stores that couldn't copy a key I had. I came to the Security Shop and they not only had the key but were also very friendly and helpful. It was a pleasure to do business there.

Very fast service and great prices. I called them to ask a few questions and they were nice and gave accurate information. I was able to walk in, duplicate a key, and be on my way shortly afterwards. It was around $3 to duplicate my key, which was totally worth it for me since I had tried a few other stores that weren't able to do it. The store itself is small, but has all sorts of locks and gadgets on the walls.

Our locks almost weren't working any more on our front door and we wanted to add a security peep hole as well. The locksmith arrived right in the middle of the two-hour window we received, was a very pleasant man, did excellent work, and charged a reasonable rate for everything he did. For what more can you ask?

Zero explanation of rates. I ordered two new dead bolt locks. I was told $250 plus $15 for an extra key. Now I am willing to accept that maybe I did not hear him say $250 EACH though it seems to me that they should have made sure I understood that. However, after installation I find that those prices did not include a $70 fee to drive out and labor.

So surprise the bill is now $700! When I complained they gave me a 10% discount but the manager tells me that he heard the guy quote me the rates. Did not happen! I am a real estate professional and have lots of experience with contracting for work. This was a disaster. On the positive side, installer was good and prompt.

Excellent and friendly service. Reasonable prices, and they even found a way to save me money. A class act in security.

Same day service re-keying all locks in our townhouse to one key. Very friendly, professional, reasonably-priced. Will definitely call on them again if ever in need!

So quick and reasonably priced! Had them copy keys and they were very friendly and finished in minutes

Nick was as nice as a Sunday afternoon in June. Two sets of keys for under $10 in about 5 minutes. Doesn't get better than that.

I called yesterday afternoon and Karl came this morning to fix the lock on our back door. He was not only pleasant and friendly, but he had the lock fixed and working in 15 minutes. Highly recommend.

Michael worked his magic quickly - getting a locked room door open. Very nice. The service was inexpensive.

Fast, inexpensive, honest, friendly, competent, and didn't let the cat out. When I returned late last night and almost couldn't get in the front door because the always wonky lock had finally taken a dramatic turn for the worse, my vacationing landlords in California told me to call these people, who are around the corner from us, and go ahead and have the lock changed.

I called them the next morning around 11; they said they could be there between noon and 2. Albert arrived around 1, looked at the lock, and said it just needed to be popped out and serviced, not replaced. He got the job done in around 20 minutes and also oiled the slightly sticky inner-door lock with some pleasant-smelling substance. All of this cost under $100 and I wish we'd done it years ago, because getting into the place is now a whole lot less character-building.

Be aware that they have a dispatcher and seem to work city-wide, so you can't just walk around the corner and escort them back to your home if you live nearby, but I'd recommend them to anyone, anywhere.