Alarmtechs is committed to giving our clients and future clients the service, quality and respect that will ensure their goals are met. We will accomplish this by combining the latest high technology available with our total attention to your projects. Alarmtechs is the premiere choice for low voltage integration in all the major cities in Texas as well as Denver, Colorado. Not only does Alarmtechs provide 24 hour worry free monitoring services, we service all types of low voltage hardware and perform Fire/Sprinkler Inspections.
Services
Alarmtechs Service Department is highly qualified in all Low Voltage scopes of work to service your equipment. If you're looking for a quote on repairing existing equipment that is malfunctioning or looking to upgrade or install new equipment, we can help. Schedule an appointment for a technician below.
Alarmtechs was founded in 1990 with one purpose, to provide the best service possible. Quality and customer service is always our paramount goal. Since we are committed to ensuring each design is accurate, we pay great attention to the client with attention to detail, which is often absent in larger organizations.
In accordance with local Fire Authorities, Alarmtechs serves a variety of different structures from multi-family communities, warehouses, hotel/motels, schools, retail and restaurants, construction sites, and more. Whether you're looking for Fire Alarm or ERRC installation on new construction or are in need of existing equipment being serviced, we offer can you qualified technicians and top quality products from many major manufacturers.
Alarmtechs is fully NFPA certified to inspect, install, and service all Fire/Sprinkler equipment, backflows, hydrants, standpipes, extinguishers, sprinkler heads, and more. Booking an inspection or requesting a quote on repairs is easy. Schedule an appointment with one of our specialized technicians today.
Reviews (7)
Angela O. S.
Apr 21, 2021
AlarmTechs has an employee at The Bennett Baytown checking the alarm and sprinkler system, the human taking up air is a vendor. He does something on the roof or turn on or off a valve somewhere and about 5 gallons of water pours through a hole on the roof of my balcony. I am checking on my work schedule via Microsoft Teams. It sounds as if a pipe has busted or something sizzling on the stove, neither of these are good, I hobble to the kitchen; nothing is on the stove, I just happen to turn around and water is pouring out on my $75.00 antenna, I am 3 story's high and did not see the human vendor from AlarmTechs taking up air below until I looked to the right.
I ask him "what are you guys doing!? There is a hole in the roof and this water that smells just poured on my balcony and my antenna." The human vendor taking up air from AlarmTechs tells me, "It's all done now!" In a condensing and 'oh well get over it' tonnage. I had to get some pinesol and clean my antenna and the concrete from the smell of the leak the AlarmTechs taking up air vendor just created.
I go to the office of The Bennett Baytown and the AlarmTechs Vendor that is rude already gets even more rude, I begin talking to The Bennett Baytown Manager about the AlarmTechs Vendor and he begins to yell at me, here are the words, I am upset about the 5 gallons of smelly water he just poured on my expensive antenna, and the balcony I just cleaned and with a nonchalant attitude AlarmTechs rude Vendor says, the water is off now and "I am sick of you people in this place!" I am then upset and ask for the name of the company and his name and his supervisor?
The AlarmTechs rude Vendor is yelling and pinches his shirt and yells the name of the company and looks at me and yells, , "Google it!" I let AlarmTechs Vendor that takes up air, know I will contact AlarmTechs. I call 281-391-5005 and speak with Jackie at AlarmTechs and she was not able to give me names, phone numbers or emails to contact the AlarmTechs Supervisor. Jackie of AlarmTechs assured me that she sent an email for AlarmTechs Supervisor to call me.
It has been 2 days and no call back. I also sent an email to The Bennett Baytown for corporate office contact information have not received that information as well. Please note this is a 0 star.
I ask him "what are you guys doing!? There is a hole in the roof and this water that smells just poured on my balcony and my antenna." The human vendor taking up air from AlarmTechs tells me, "It's all done now!" In a condensing and 'oh well get over it' tonnage. I had to get some pinesol and clean my antenna and the concrete from the smell of the leak the AlarmTechs taking up air vendor just created.
I go to the office of The Bennett Baytown and the AlarmTechs Vendor that is rude already gets even more rude, I begin talking to The Bennett Baytown Manager about the AlarmTechs Vendor and he begins to yell at me, here are the words, I am upset about the 5 gallons of smelly water he just poured on my expensive antenna, and the balcony I just cleaned and with a nonchalant attitude AlarmTechs rude Vendor says, the water is off now and "I am sick of you people in this place!" I am then upset and ask for the name of the company and his name and his supervisor?
The AlarmTechs rude Vendor is yelling and pinches his shirt and yells the name of the company and looks at me and yells, , "Google it!" I let AlarmTechs Vendor that takes up air, know I will contact AlarmTechs. I call 281-391-5005 and speak with Jackie at AlarmTechs and she was not able to give me names, phone numbers or emails to contact the AlarmTechs Supervisor. Jackie of AlarmTechs assured me that she sent an email for AlarmTechs Supervisor to call me.
It has been 2 days and no call back. I also sent an email to The Bennett Baytown for corporate office contact information have not received that information as well. Please note this is a 0 star.
Christopher Young
Dec 25, 2020
I would give ZERO stars if I could. This company is a joke and they literally do not care about customer service, doing the job right the first time or getting issues resolved in a timely manner. Brand-new property in Midtown and we have called with issues almost weekly with fire alarms, gates, cameras - you name it - if they installed it, it either does not work properly or breaks within a few weeks of the installation and then continues to break.
I've communicated with multiple people at this company - Art, Ube, Bill Waters, Bill Harmel, Dan (who has since either quit or retired) and multiple other techs too many to name and there is no sense of urgency and a complete lack of concern for their customer. I will be willing to change this review if I can actually get a response and see a change in their customer service attitude. We'll see.
I've communicated with multiple people at this company - Art, Ube, Bill Waters, Bill Harmel, Dan (who has since either quit or retired) and multiple other techs too many to name and there is no sense of urgency and a complete lack of concern for their customer. I will be willing to change this review if I can actually get a response and see a change in their customer service attitude. We'll see.
Jesus Alfaro
Feb 05, 2020
Marianna Sullivan
Dec 28, 2019
Carlton Ahrens
Jun 16, 2019
Eric Parker
Dec 29, 2017
Chris M.
Sep 22, 2015
This is what you would call a mickey mouse operation. No way to pay your invoice online (?), no control panel for customers to see alarm events, no services that you see from other alarm companies that charge this and less for monitoring, and they answer the phones and provide customer service in a very, uh, casual way. They got my address information, and my TELEPHONE NUMBER where I am to be contacted when the alarm is triggered wrong. Had I not called to check these things, when would I have found out?
