Alarm Protection Service

Aimee Figueroa is a new Branch Manager wit the company, but she trained with me in Tampa and I am confident she will take care of your your needs! Great company to work for!

I had a very enjoying experience with my Technician Barry, and a wonderful customer service experience with Victor. These guys make sure they put the customer first when it comes to their products and services. We were going out of town and they made sure our alarm services were working correctly prior to us (my family) leaving for the weekend. Thanks APS for the wonderful experience.

Be aware of the contract! APS did my alarm system over 10 years ago. Last year I contacted them because my alarm monitoring was not working as their system only works with analog phones and the phone company switched my phones to digital. They wanted $200 to make my alarm system compatible with digital phones. I ended up going to another company that upgraded my entire alarm system.

I cancelled APS service in January of 2020 but evidently the 10 year old contract auto renews for a year at a time so I had to pay them for 11 months of monitoring service I will not use. I talked to the general manager and he refused to budge. I even use them for my company alarm system, but now I will be cancelling that as well. The general manager did not seem to care at all about the 10 years of business I gave them both at my residence and company and was more concerned about collecting $160.

APS did a fabulous job of helping me install an alarm system after my home was broken into. I was particularly impressed with how helpful and friendly the entire team was and that they prioritized my install and got everything done in 3 days! Thus far, the system is working great, is easy to use, and our home feels more safe and secure.

APS has done an amazing job with making me feel safe in my first home. From the installation of the alarm and cameras to the easy to use app to control them, this company has gone above and beyond all of my expectations. I would definitely recommend this company!

APS is a top-notch security Production service I have never been disappointed in all the years of having it. We had cameras installed not too long ago and enjoy the security of that but just recently had a horrible experience with leaving U-verse AT&T service and going back with Cox Communications. But in the transition of companies to Cox Communication my security cameras were disconnected and very hard to find where the problem was, that they AT&T, so politely just disconnected and made my security unavailable!

Anyway APS came out expeditiously and on time with a wonderful crew mr. Josh mr. Blake and mr. Ray worked diligently getting me back on track in made the experience not only professional but fun. They are an A Team and made the whole process a pleasure. Thank you APS.

We have used APS for our extensive store surveillance as well as our alarm monitoring service for years. My rep, Charlie, has fair pricing and the best service! The security installation team, led by Chad is kind and trustworthy. I love that he explains everything he is doing on the job and explains technical information to me in an easy manner. I have trusted this company with my security/surveillance at my business as well as my home. I love using a LOCALLY owned company instead of these places that have a 1800 number. when you call APS you get a PERSON!

APS got me out of a serious pickle, pronto! With renovations underway, I needed my key pad moved, NOW! With extremely short notice, APS found a way to send someone out immediately, allowing my crew to continue working with no down time. I so appreciate how they understood my situation and cared, as if the problem was theirs, not mine. Excellent customer focus and prompt problem-solving! Friendly, personable, and professional!

We've had our APS cameras for over 2 years now. While the sales and installation process was smooth, since having the cameras, anytime the phone-based app stops working (meaning we're unable to view the cameras), there's a $115 charge for someone from APS to fix it.and every time we call, APS blames the issue on Honeywell. That's not exactly the type of follow-up you want from a company you spent thousands to install cameras and have to pay so much to update issues on their end.

I have been with APS since 2008 It's a wonderful alarm service. They are extremely quick to respond to even an accidental alarm going off. The staff is very courteous over the phone. I feel like they are family and are generally concerned for your safety. I highly recommend this company.