Southwestern Safe

As an Access Control manufacturer we are very pleased with the partnership we have forged with Rolland Solutions, They make sure that their technicians are trained and experienced before sending them onsite, They are also responsive when it comes to returning calls and answering emails. Highly Highly Recommend!

I won't be posting any pictures for obvious reasons but I do want to share my experience. Every step of the way, from communication, payment, scheduling, delivery, and install, I was impressed with Rolland Solutions customer service and professional demeanor. The entire process is streamlined and I am 100% satisfied with the end result. I don't think I will need their services in the future, as they have satisfied my needs for the foreseeable future, but I would highly recommend Rolland Solutions to anyone that is serious about securing their valuables.

Very professional, wide variety of exquisite safes, and a variety of locking devices. They are very nice people.

Great people, great service, and great supporters of our industry

Been trying to buy safes and become a dealer for 2 months. Kinda eh!

Worst experience of my life. We had everything scheduled for an appointment date and even had the confirmation to prove the date. Sure enough, the day comes where Rolland has to come and they never show up. They are no where to be found. No call back or anything. I couldn't get a hold of them for at least three days.

Had them out to my business. The problem was repaired. The starting price for 1 hour of service is $261 + tax. He was here for less than 30 minutes and the safe was open and not one that needed breaking into. Way to high in my opinion, I will go somewhere else next time.

This people are the worst. Poor customer service skills. Lack of business attitude. Rude and insensitive with customers.

We rent safes from them on a regular basis, always very friendly and helpful. Sam Precious Pebbles Inc

I am having a hard time changing the combination on the safe. This is the third safe I bought from Roland safe. I have called the hotline 4 times and no one has called me back. This is supposed to be a 24/7 managed hotline. I also called the company during regular business hours today. I was put on hold for 15 minutes. Before being put on hold, I told the operator that in case the wait is too long I will drop the call, but I am expecting a call back.

She agreed and told me that I would get a call back. That was earlier in the day today around 12 pm. I am still waiting for a call back. If the customer service is so poor, I don't think it is worth buying a safe from this company.