You work hard to attract and develop customers, and our mission at AlarmWatch is to provide the quality of central station monitoring services necessary to make sure that you are able to benefit from each of your customer relationships for a very long time. As your Central Station, our focus is on the "lifetime value" of a customer. We want all of your customers to be with you for years to come, and if we can help you achieve that goal, we are confident that you will be an AlarmWatch customer for a very long time.
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Services
Residential & Commercial Monitoring - AlarmWatch is able to monitor virtually all existing alarm control panels and can follow a customized response process for each customer account. Alarm companies can rest assured that AlarmWatch is capable on communicating with virtually all of the existing alarm panels they currently have in the field and any new ones which are released. The alarm dealer has control of the response process for each customer to assure they are handled exactly as the dealer would want it.
AlarmWatch is pleased to announce its partnership with ADI, the leading distributor in the alarm industry, to provide all of its Dealers with National Account Level Pricing. Once online with AlarmWatch, you will automatically be enrolled in the National accounts pricing program. In addition, AlarmWatch offers its dealers several "Promotional" pricing on items including alarm & CCTV kits and more.
Customer Assistance Program - AlarmWatch offers an industry-leading front-line troubleshooting program called the Customer Assistance Program. All of the operators at AlarmWatch are trained to assist customers in the most common challenges associated with their alarm systems. Our operators successfully handle 90% of the routine calls that come in for technical support.
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