National Security Fire Alarm Systems

Overpriced and outdated company taking advantage of the Rhode Island/Mass communities.

On Thursday, March 31, 2022 at around 10am their truck turned right on a red light and cut directly in front of me - I had a green light. Plus, there was NO ONE behind me. All he had to do was wait for 5 seconds for me to pass! I had to swerve sharply to avoid hitting him as he sped away. If they are this careless and reckless on the road then I am positive they are careless and reckless in their business ethic! If this driver's attitude represents the attitude of the business, I would absolutely stay away from this reckless company!

National can be unpredictable at times. Their monitoring seems efficient and they are prompt in responding if the alarm is activated. However, their service techs are a bit flighty and today we had one who left a window open and the alarm switch dismantled. Strangely enough, the security system is reading "ready" yet there is no way the window in question is armed.

That is a real concern. I will say that National is far superior to ADT. At least, they are a small family-owned compnay-not a huge, uncaring corporation. They are OK overall.

I bought my house with this security system in it and agreed to 6 months of service. After the 6 months i told them I did not want to continue and theh said I had signed a 5 year contract and had to keep my agreement or pay out of it.

After having ADT for a few years and seeing my bill triple in cost, I had heard about a company with over 30 years in business and decided to call them. Not only was their price the lowest, we had a very polite tech come and install a complete system. He was so neat, when he left, you wouldn't have even known he was there. Besides knowing we are secure when we need it, we are able to turn on our lights and unlock our front door with an app on our phone. We love it. We would highly recommend National Security. Thanks

I've been using this company for 2 years and always had a good experience. They have great customer service and I've always had prompt service when I needed it. It's a great family company that offers lots of services. I would definitely recommend to anyone.

I have been a customer for almost 6 years and am not only pleased with the service but the products they offer. Their products are user-friendly and the staff is always ready to respond when needed. I would highly recommend them for your home or commercial security.

Awful. Totally unprofessional. They all yell at each other on the job and half the time their security systems fail. Spend your money somewhere else on another security system. Only plus was there was this one guy who was respectful and nice, all the rest are jokes. If I could give no stars I would.