Problems with your recorder or mobile app? Trade in any existing recorder for a Nuvico Xcel DVR / NVR with updated app support and latest features. Nuvico is an industry leading video surveillance brand, offering the most value-driven, performance-rich HD-TVI and IP video surveillance products in the market.

Nuvico is expanding throughout the United States and globally with a growing network of security and IT professional business partners. Known for innovative designs, cutting-edge features and cost-effectiveness, Nuvico's products are built on reliability.

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Trade in your legacy video surveillance recorder(s) to get onto the cutting edge Nuvico Xcel platform. Nuvico offers trade-in rebates, for those customers that still running "End-of-Life" legacy Nuvico systems or components. The trade-in program provides a clear and continuous migration path for end users to maintain Nuvico systems and components with the latest features, firmware updates, security patches, hardware warranty, as well as desktop software and mobile app compatibility.Trade Ins will be accepted for the following legacy Nuvico platforms.

Support Report

Problems with your recorder or mobile app? Trade in any existing recorder for a Nuvico Xcel DVR / NVR with updated app support and latest features. The online support center is designed to help you with calculators, downloadable documents and frequently asked questions. If you need any support about Nuvico Product, you can download related materials or check out contact points on support pages.

Technical Support Report

Our website offers additional support resources such as an FAQ section for answers to frequently asked questions and links to demonstration videos. Additional documentation may be found on our product manuals, available as a PDF, from the Product page of and Download section. Nuvico offers trade-in rebates for customers that are still running "End-of-Life" legacy Nuvico systems or components.

Become a Nuvico Dealer Report

Security Dealers: In an ultra-competitive industry, who you partner with is critical to your long-term success. Typical every-day video surveillance brands do not prioritize on the best interests of security installers. Often, you will find these professional products being offered by e-tailers and distributors online at close to dealer pricing.

Ismael Parets

Jan 23, 2019

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Called in for support and they began asking questions to mine my data. They asked for my address, email, etc. Companies do this to sell your information when the company gets sold. Rep was of no help telling my my product was discontinued. Owell.

Firkin Tavern

Nov 19, 2017

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They do not support their products. Terrible customer service.