J&J Security Solutions

Had system installed over a year age. Had an issue recently. Reached out to the company. They had someone out right away. The technician was very knowledgeable and also very professional. Had my security system up and running the very same day. Very happy with their costumer service and quick response. Would recommend this company to anyone seeking quality service.

They gave a quote and install on the same day. They were very professional on the phone and while doing the install. I would recommend J&J Security to anyone looking for a security system.

We are so glad that we reached out to J&J Security for our home security needs. J&J offers the most incredible products and services we have ever seen in terms of home security. We weren't exactly sure what types of products we wanted in our home, but Todd came out and gave us a good overview of what could be added to our home and what services J&J could offer.

From start to finish it was a seamless process with great customer service. We sleep easier and feel safer. Thank you J&J Security for going above and beyond for your customers. We highly recommend J&J Security Services!

We were under a time crunch to have the cameras and intrusion detection installed. J&j far surpassed our needed time getting it done early. The install techs were professional, friendly and efficient. The systems work great. They worked with us with regard to our budget Services: Security cameras, Security system installation

I have been a long term customer since the early 2000s, paying on a yearly basis. When it came time to switch from their antiquated service only a few months into my recurrent year, they refused to issue a refund for the remaining period. To charge for services not rendered, especially after being a customer for so long is a very poor business practice.

I would not recommend becoming a customer, but if you do, be aware that once they get their hands on your money, it is gone. In response, I spoke with the owner George twice. That is your policy.

Excellent services, Juan came to my home, and was very punctual with covid 19 mask. Juan told me that he was from J&J security and and he asked where they alarm was. it took him Twenty minutes to repair the alarm, and iam so happy he even repaired one my connector on my window that didn't work any more for free. Thanks J&J security for helping me sleep at night with no worries.

Great company and great service. I researched a few different security companies for my needs and decided to have J&J give me a quote. I am glad I did. The company is professional and cares about your needs. If you are looking for a company to do your home security, go with them. They are professionals that care about their clients and the equipment is top notch. I will look to them for future security needs and if anyone is looking for a personal referral.

Canceling service with them is a nightmare to say the least. Thought that this was taken care of with my phone call. This was not the case had to email call several times to both the monitoring service billing department and the alarm company itself. They want 30 days in advance but can cancel in excess of 45 days and bill you for the entire month, even when you are not using the system. It was a breeze to set up canceling service not so much. You have been warned.

Disrespectful to the maximum level! Their stupid security guard goes by the name Gio disrespecting me talking to me like I'm a piece of shit and kicking me out of a sephora store in south beach! I called the manager of this stupid place which I never herd of before - who then laughed in my face and told me there's nothing he can do and he will "talk" to him! You guys should shut down ur business! You are a bunch a disrespectful idiots! You shouldn't exist!

Great service by a knowledgeable technician. You can get an alarm from anywhere but the installer or service tech makes or breaks the experience. Ask for Scott as he is worth the wait!

My first encounter with J&J Security was the result of a Google search for alarm companies in Palm Coast, Fl. My investigation of J&J included review of customer comments on several web sites and a check with the Better Business Bureau. All led me to contacting them by phone to discuss my needs. I spoke with George and Sarah several times and they provided accurate information and followed up promptly by email confirming our conversations and pricing. Installation was scheduled and Scott arrived promptly at the scheduled time. Scott performed the residential intrusion and smoke/fire detection system in my new residence in Palm Coast, Fl.

The house had sensors hard wired from a previous alarm system and Scott was able to test and use the existing sensors, and add new smoke detectors, and connect them all to the new system. He was very knowledgable and communicated well the system features, functions, and operation. He was polite and well spoken and I was completely satisfied with the installation and my first face-to-face interface to J&J.

I highly recommend J&J Security for their services and efficiently run operation. I look forward to working with them to protect my residence and provide state-of-the-art equipment to meet all my physical security and home automation needs.

I have had J&J service for a few years now and i've always had good service from the technicians to the monitoring service. Anytime I had a problem I pick up the phone and they would immediately dispatch it's ignition and with in minutes problem was resolved. Two calls in five years, I think it's pretty good. Technicians of always been professional, courteous i'm always ready to help. I would definitely recommend J&J if you're looking for a good quality service.

I have never had a better experience with a security company. Not only are they as professional as they get.the technician Gregg was prompt, polite, and extremely helpful in getting our system installed. I would recommend this team to anyone looking for great service, quality equipment, and a truly amazing experience!

We were very impressed with the technician just sent to repair one of our monitoring points. He was efficient and communicated especially clearly. I was called when it was noticed that I was bypassing the monitor. Within a short time the issue was resolved at no cost to me. Great experience with J & J Security until I moved and I was given NO credits for months of service paid in advance. Won't be using them again.

I have a saying, When the first contact with a company is duplicitous, why would I do business with them. Called to have ADT come out. This firm misrepresented themselves on the phone as ADT, until they arrived, then bad mouthed ADT, before going into a very aggressive sales pitch. The last straw was when the salesman, called me "doll". NO way, no how. ******** I received a message from this outfit, saying sorry for bad service, stating I was from out of town.

I live in both FL and NJ and no, I am not going to do business with a firm who in the first contact is dishonest. I clearly asked 3 times on the phone if this was ADT. **********

It's nice to work with a family owned and operated business. Your treated with concern and they have interest in your concerns for safety and peace of mind. When you schedule an appointment they are there. Clean, courteous, respective and on point to do the job right. Scott is the greatest technician. He has been servicing my home for many years and he has the concern for my wife and family at heart.

I had J&J install a new alarm system and camera system in my home. The workers were very professional and extremely helpful. They remained with me until I fully understood the system and were not bothered by the numerous questions I had for them. I have also called the office a few times and found the office staff quite helpful. Overall we are very happy with the job J & J did and would not hesitate in recommending them to any of our friends or family

I wanted to personally recommend J&J Security as the office and technicians were very professional and the overall service was excellent. I had the pleasure of having Gregg install my system and he was courteous and on time and very helpful showing my family how to use the system. As I know there are a lot of options out there when choosing a company to protect your home and business there is no one I recommend better than J&J Security, the values of the owners family is present and passed on throughout the organization. I will only recommend J&J for all security and related needs. The service and overall customer experience is in a class of their own.

There is something to be said about a family owned company that goes out of their way to be helpful and, truly take care of protecting other families and businesses. I wanted to personally thank J&J for going above and beyond any other security service, and giving both my family and our business the best protection. In the past my family and our company has used another company for almost 20 years. Making the change to J&J was so refreshing.

All of the staff has a unique attention to detail. I love the personal touch that J&J has with their clients, and when there was a question or an issue they were on top of it right away. Thank you for all you do everyday and helping to protect all of us.

I have been with J&J for 3 years and have just renewed for a further 3 years! There service is 2nd to none!. My home was the subject last month to an attempted break in where persons smashed the master bedroom window, as soon as it smashed the alarm went off scaring the burglars and forcing them to run away. My monitoring of the alarm by J&J was excellent and the police were called within seconds of the alarm going off and within 6 Min's max Sanford police were at my property!

I can highly recommend J&J Security. Lots of my neighbors now use J&J because of the quick response they provided me! (even when I set the alarm off by accident) they are ultra quick to respond and call me! THANKS J&J Security and George

I am writing this for my Mother who lived across the street from me & who has had J&J Security for 10+ years, she was 85 when she past away this year but has enjoyed the security of having an alarm system on her house as she lived alone. She started out with other companies that proclaimed to have the best service at a descent price but we found out after a year that wasn't the case.

The service was fine but the price kept going up & up. So we switched her service to J&J and the price went down & the service was better. They came in and revamped her system where all doors & windows had an alarm sensor & there was a motion sensor & a fire alarm/smoke detector installed in the main/living area of the house. The fire alarm/smoke detector is connected to the system & monitored also.

They even have a way of monitoring the system without a landline phone. All in all we have been very satisfied with the service & monitoring that J&J security has offered my mother especially for her peace of mind & will continue to use them in the future.